Progress West Hospital
O'Fallon, Missouri

Patient Service Representative – Benrus Surgical

Onsite$36,400 - $49,670/yrPosted yesterday

Job details

Location
O'Fallon, Missouri
Work type
Onsite
Compensation
$36,400 - $49,670/yr
Posted
yesterday
Apply on
jobs.bjc.org

About this role

Additional Information About the Role

Come join our team as a full-time Patient Service Representative with Progress West Hospital in General Surgery located in St. Peters & Progress West, this is a rare opportunity to join a great team!

  • Outpatient 
  • Preferred Medical Office Experience
  • 40-Hours per week 
  • Day Shift 
  • Benefit Eligible
  • NO CALL, NO WEEKENDS, NO HOLIDAYS

Overview

Opened in 2007, Progress West Hospital is BJC HealthCare’s newest hospital in St. Charles County, featuring modern private rooms. It offers 24-hour emergency services and has partnered with St. Louis Children’s Hospital to provide world-class pediatric emergency care. 

 

Progress West Hospital also provides surgical services, endoscopy services, a cardiac catheterization lab, medical/surgical inpatient services, diagnostic imaging, lab services, and the Advanced Wound Center, a specialty wound treatment facility with state-of-the-art equipment. Progress West Hospital recently completed an expansion of its Childbirth Center to include enhanced services for at-risk mothers and babies, with a newborn ICU that provides care for babies born as early as 32 weeks.

 

Progress West Hospital is a Certified Level II Stroke Center. The hospital’s medical office building houses offices for specialists in primary care, cardiology, obstetrics, pediatrics, and orthopedics.

 

 


Preferred Qualifications

Role Purpose

The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed.

 

Responsibilities

  • Handles telephone calls from patients and staff; forwards calls requiring triage.
  • Performs receptionist duties with close attention to detail and professionalism.
  • Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
  • Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
  • Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
  • Minimum Requirements

    Education

  • High School Diploma or GED
  • Experience

  • 2-5 years

  • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Annual 4% BJC Automatic Retirement Contribution
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to our Benefits Summary.

    *Not all benefits apply to all jobs

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

    About Progress West Hospital

    Progress West Hospital
    O'Fallon, Missouri
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