Cognizant
Flexible location
PE-Social Media Monitoring
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Job Summary
Join our dynamic team as a Social Media Monitoring Specialist where you will leverage your skills in MS Powerpoint MS Excel and MS Word to analyze and interpret social media data. With a focus on the Hi-Tech domain you will contribute to enhancing our brand presence and engagement across various platforms. This hybrid role offers rotational shifts and requires a native proficiency in English.
Responsibilities
- Monitor social media platforms to track brand mentions and sentiment.
- Analyze social media data using MS Excel to identify trends and insights.
- Create comprehensive reports using MS Powerpoint to present findings to stakeholders.
- Collaborate with the marketing team to develop strategies based on social media insights.
- Utilize MS Word to document processes and maintain records of social media activities.
- Engage with online communities to foster positive relationships and enhance brand visibility.
- Respond to social media inquiries and comments in a timely and professional manner.
- Assist in the development of social media campaigns to increase engagement and reach.
- Stay updated with the latest social media trends and technologies in the Hi-Tech domain.
- Provide insights and recommendations to improve social media strategies.
- Support the team in managing social media tools and platforms effectively.
- Ensure compliance with company policies and guidelines in all social media interactions.
- Contribute to the overall success of the marketing team by achieving set targets. Qualifications
- Demonstrate proficiency in MS Powerpoint MS Excel and MS Word for effective data analysis and reporting.
- Possess a strong understanding of the Hi-Tech domain to provide relevant insights.
- Exhibit excellent communication skills in English both written and spoken.
- Show ability to work in rotational shifts and adapt to a hybrid work model.
- Display a keen interest in social media trends and technologies.
- Have a proactive approach to problem-solving and decision-making.
- Maintain attention to detail and accuracy in all tasks.