State of South Carolina
Lexington County, South Carolina
Performance Management & Quality Improvement Manager - 61081972
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Apply to Performance Management & Quality Improvement Manager - 61081972 at State of South CarolinaJob details
- Location
- Lexington County, South Carolina
- Work type
- Hybrid
- Compensation
- $57,700 - $78,343/yr
- Posted
- yesterday
- Apply on
- governmentjobs.com
About this role
About the Department
Careers at DPH: Work that makes a difference!
Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity
"Headquarters Negotiable"
Under the direction of the Director of Strategy and Operational Excellence, the Manager of Performance Management and Quality Improvement will oversee the agency's performance management and improvement program, which will assist program areas with development of performance metrics and promote a culture of operational excellence and quality improvement across the agency.
- Oversees agency's performance management program by supervising, supporting, and directing PM-QI staff on performance management and quality improvement concepts and projects to develop a culture of results-based accountability. Provides guidance and consultation on the development of effective performance measures. Oversees the development of the agency's performance management reporting system/dashboard. Oversees the promotion, training, and implementation of results-based accountability concepts and application. Updates and implements the Performance Management and Quality Improvement Plan.
- Oversees a Quality Improvement Committee that includes representatives from all areas of the agency to coordinate and promote performance management and quality improvement concepts and agency projects.
- Works closely with the Manager of Strategy, Research, and Engagement to align performance measures with agency strategic goals, identify areas where additional efforts are needed based on agency performance and external factors, and coordinate efforts related to strategic planning. Works with Accreditation Manager on activities related to maintaining and supporting Public Health Accreditation.
- Performs fundamental supervisory and leadership functions in accordance with agency policies and procedures, best practices and Federal and State rules and regulations, especially with regard to Equal Employment Opportunity Commission (EEOC) standards. Maintains an effective organizational team and motivates diverse staff to accomplish mission critical operations and objectives. Promotes workforce engagement and a safe, professional, and productive work environment for all employees.
- Other duties as assigned.
Position Duties
State Minimum Qualifications: A bachelor's degree and relevant experience in administrative services, public administration or business management.
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.
"Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the DPH Chief Human Resources Officer, or their delegate."
Minimum Qualifications
At least two (2) years of experience applying Quality Improvement and Performance Management concepts and methods. Demonstrated strong supervisory experience. Skill in coordinating and collaborating across bureaus and divisions and skill in mapping business processes. Applied knowledge of Results-Based Accountability (RBA) concepts and framework. RBA certification preferred. Advanced knowledge of quality improvement frameworks. Lean Six Sigma Green Belt or Black Belt Certification preferred.
Other Qualifications
EEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information.
REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.
STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster.
DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.
The South Carolina Department of Public Health offers an exceptional benefits package for FTE positions that includes:
- 15 days Annual (Vacation) Leave per year
- 15 days Sick Leave per year
- 13 Paid Holidays
- Paid Parental Leave
- Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
- S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
- Retirement benefit choices *
* Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.
HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.
Benefits
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
Supplemental Questions
01
Employment Authorization and Visa Sponsorship Applicants must be legally authorized to work in the United States at the time of hire and must maintain valid work authorization throughout the duration of their employment. This agency does not sponsor employment-based visas, including but not limited to H-1B visas, nor does it provide sponsorship for permanent residency or other employment-based immigration benefits now or in the future. Individuals who are authorized to work in the United States under Optional Practical Training (OPT) through a valid F-1 student visa may apply, provided they possess current employment authorization and do not require employer sponsorship to continue working in the United States at any point during employment. All offers of employment are contingent upon verification of identity and eligibility to work in the United States in accordance with federal law. This agency complies with all applicable federal employment eligibility verification requirements. By submitting this application, I certify that I am legally authorized to work in the United States and will not require employer sponsorship for a work visa now or at any time during employment.
- Yes
- No
02
Do you have a bachelor's degree and professional experience related to the position?
- Yes
- No
03
If you answered "YES" to #2, please provide a brief description of your degree and experience.
04
Do you have a Quality Improvement certification?
- Yes
- No
05
If you answered "YES" to #4, please provide the name and a brief description of your certification.
06
Please describe your experience with organizational performance management.
07
Please describe your experience with quality improvement methodologies.
08
Do you have at least two (2) years of experience applying Quality Improvement and Performance Management concepts and methods?
- Yes
- No
09
Do you have supervisory experience?
- Yes
- No
10
Do you have applied knowledge of Results-Based Accountability (RBA) concepts and framework?
- Yes
- No
11
Do you have an RBA certification?
- Yes
- No
12
Do you have a Lean Six Sigma Green Belt or Black Belt certification?
- Yes
- No
13
Are you willing to accept a salary between the range of $57,700 - $78,343?
- Yes
- No
14
Are you currently working for or have ever worked for South Carolina Department of Health and Environmental Control (SCDHEC) or South Carolina Department of Public Health (SCDPH)?
- Yes
- No
15
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. The application and not an attached resume will be reviewed to determine if an applicant has met the qualifications for the position. I have read and understand this statement.
- Yes
- No
16
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. I have read and understand this statement.
- Yes
- No
17
If this position requires the applicant to possess a valid driver’s license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record. I have read and understand this statement.
- Yes
- No
18
How did you hear about this position?
- State NEOGOV Website (www.careers.sc.gov)
- LinkedIn, Twitter, Facebook
- Employee Referral/Agency Recruiter
- College Job Board
- Job Fair
- External Job Board (SC Works, Indeed, Association)
- Other
Required Question
Agency Information
EmployerState of South CarolinaAgency Department of Public Health Address 400 Otarre ParkwayCayce, South Carolina, 29033 Phone803-898-7308
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