Forvis Mazars
Flexible location
Platform Product Owner I
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The ERP Platform Product Owner I (PPO) helps maximize the value of assigned enterprise platforms by championing their strategic vision and coordinating delivery across the full enterprise platform lifecycle. This role is distinguished by its deep involvement in both platform operations and stakeholder engagement, requiring strong collaboration with firms leaders, the Product Line Manager (PLM), technical teams, and vendors.
The PPO translates business needs into actionable work, manages intake and backlog prioritization, and supports testing, release planning, and change management. The role also ensures platform governance and performance through coordination with compliance, security, and system administration teams.
Ideal candidates will bring foundational experience in product management, enterprise SaaS platforms, and Agile delivery, along with excellent communication skills and a collaborative mindset.
What You Will Do:
Collaborate with platform leaders and the Product Line Manager (PLM) to shape platform vision and define OKRs.
Track adoption and impact metrics to inform progress updates and continuous improvement.
Support full lifecycle management of assigned platforms (selection/implementation → enhancement → release/change → retirement) by coordinating milestones, owners, and documentation.
Manage day to day intake and triage; translate needs into epics, features, and user stories with clear acceptance criteria for review and prioritization.
Create and maintain artifacts that clearly communicate functional specifications, user stories, acceptance criteria, and lightweight wireframes/prototypes for template development, low‑code/process automation, and custom development as needed.
Prioritize work based on value, risk, and effort; manage dependencies and capacity in partnership with delivery teams.
Coordinate creation and maintenance of platform templates and reusable components (e.g., SharePoint site/page templates, Workday configuration/business process templates, Amelio workflow templates)
Promote reuse and standards; maintain a curated library with ownership, versioning, documentation, and adoption guidance.
Partner with Software Development Product Owners when custom code or integrations are required to scope work and align timelines.
Coordinate cross‑functional delivery activities across internal, vendor, and contract resources to drive quality, timely results; escalate risks/decisions as needed.
Manage vendor relationships, including QBRs, renewals, SLAs/SOWs, and issue escalations.
Coordinate vendor-driven updates, including roadmap monitoring, release analysis, configuration reviews, impact assessments, and cutover planning.
Schedule and track end to end stakeholder testing (regression, UAT, performance, access controls); collect evidence required for change approvals and audit.
Prepare materials and route for change approvals; draft and publish release notes and communications; coordinate production rollout and post release validation with System Administration and vendors.
Collaborate with System Administration to capture configuration requirements and SLO/performance targets; monitor health dashboards and escalate capacity/stability risks.
Partner with Security, Compliance, and Data Governance to ensure controls (access, privacy, retention, logging) are met; maintain documentation and coordinate audit requests.
Minimum Qualifications:
Enterprise SaaS platforms and ecosystems (e.g., Workday, Microsoft 365/SharePoint, workflow/orchestration tools such as Amelio or similar).
Product management fundamentals (backlog, roadmap, value measurement) and Agile/Lean delivery practices.
Release/change management concepts, environment strategies, and testing approaches (UAT, regression).
Security, privacy, and data governance basics (access control, records/retention, logging), and audit expectations.
Backlog management, story writing, and acceptance criteria definition; lightweight wireframing/prototyping for templates and workflows.
Workshop facilitation, decision documentation, stakeholder communication, and clear release note/training content creation.
Data‑driven analysis of adoption and impact metrics; proficiency with common productivity/analysis tools (e.g., Excel/Power BI).
Strong organization and time‑management across multiple workstreams; meticulous documentation and version control.
Strong background in technology (e.g., requirements, design, development, architecture, cloud technologies, implementations, and operations).
Prior experience with solution design utilizing no‑ and low‑code development platforms.
Preferred Qualifications:
Bachelor's degree in Accounting, Finance, Information Systems, Computer Science, or a related field.