Policy Coordinator- CMHHIP

About the Department

This position is open to current Colorado residents only.
Please note: This recruitment may be used to fill multiple vacancies.

About this Unit:

The Quality Management Department exists to guide and support CMHHIP’s efforts to meet or exceed customer expectations by maintaining excellence in patient safety and care, and to identify opportunities for improvement through data collection, analysis, interpretation and dissemination of data-based information that enables hospital leadership to utilize resources in an effective and efficient manner and to operate efficiently under legislative and regulatory mandates and clinical and administrative policies and guidelines.

  

Position Duties

You are required to work at your assigned work location during your scheduled work times. 

Mon-Friday 8am-5pm

About this Position:

This position supports the Policy Advisor III in the development, routine review, analysis, and implementation of policies and procedures within CMHHIP. This position is designed to provide foundational experience in policy research, drafting, and coordination while operating under supervision. This position performs structured and well-defined tasks, follows established processes, and applies foundational professional theories and principles. Work is reviewed frequently for accuracy, adherence to standards, and completion within prescribed timelines. Duties in this position include:

Policy Development and Documentation:

• assists in drafting, revising, and formatting policy documents, guidelines, and supporting materials according to organizational standards.

• ensures that policy language aligns with established frameworks, templates, and approval processes and accessibility standards

• maintains document version control and track progress through the established policy development lifecycle

Stakeholder Coordination and Communication (P&P and Reference Committees):

• supports communication and coordination activities between departments and teams involved in policy review and implementation

• prepares meeting materials, takes minutes, and document action items as assigned for all policy related committees

• responds to routine policy-related inquiries by referencing established guidance and precedents

• monitor policy feedback

• communicates progress on assigned tasks to supervisors and participates in collaborative team discussions when requested

Policy Implementation, User Experience and Continuous Improvement:

• assists in monitoring policy compliance and the effectiveness of policy implementation within assigned areas which may require meeting with teams on the patient units when additional guidance/training and/or policy interpretation is required

• collects and organizes feedback from users or staff regarding policy experience, availability, or clarity

• contributes to the policy and department manuals development workflow, documentation, or tracking processes within established limits for policy process improvement

• applies defined guidelines and professional standards to support consistent, compliant operations related to policy development and implementation

Policy Research and Analysis:

• responsible to research, analyze and propose updates or changes resulting from the research

• conducts research and gathers data on assigned policy topics using established methodologies and reliable sources

• summarizes findings and assists in preparing basic policy briefs, reports, and background materials to support any recommendations for updates or changes to policy

• applies fundamental professional theories and principles to analyze issues and identify potential policy implications under direct supervision

• follows defined procedures and guidance when interpreting data or policy requirements

Other Duties as Assigned:

• perform assigned tasks and duties within the scope of practice for this position  to meet the vision and mission of the agency and/or the department

  
  

Minimum Qualifications

MINIMUM QUALIFICATIONS: 

Experience Only:

Four (4) years of relevant experience in an occupation related to the work assigned to this position

Or

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to four (4) years

Preferred Qualifications:

• understanding of policy analysis principles and research methods

• strong written and verbal communication skills

• ability to organize tasks, manage time effectively, and follow structured processes

• ability to speak effectively to groups

• attention to detail, accuracy, and consistency in work output

• proficiency in standard office software and document management tools.

• education in Public Policy, Public Administration, Political Science,  or Government 

• experience with multiple software platforms, including Google Apps

• relevant years of state service

Conditions of Employment:

• Training, meetings, and other travel may be required
• Continued employment is contingent upon successful completion of the DYS Pre-service Training Academy, Field Training Program (FTO) and mandatory annual training in all subject areas. 
• Full Background – CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification (licensure requirements), Drug Screen, PREA (Division of Youth Services),Trails check (direct contact with children), CAPS (direct contact with adults – Mental Health Institutes, Regional Centers, Veterans Community Living Centers)
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must:

  • Disclose that information on the application.

  • Explain why the prior termination or resignation should not disqualify you from the current position.

  • Provide your employee number from your prior State employment.  Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

• Shall not initiate or engage in sexual, social, personal or financial relationships with patients either during or any time after hospitalization, even if the patient requests or initiates such a relationship. All relationships with current or former patients must be disclosed on your application
• successfully pass all modules of the CMHHIP New Employee Orientation core curriculum to include English reading comprehension, relevant competency assessments and written/practical exams in Defensive Tactics
• possess the physical ability to successfully complete hospital-adopted physical interventions and CPR; lift arms above head and kick as high as own waist
• stabilize another person to accomplish a controlled take down
• withstand impact on own body using an ASP shield
• rotate body 90 degrees with feet planted for using a defensive tactic
• kneel on one or both knees and stand up again with multiple repetitions
• must be able to see and hear in order to observe, address and respond to potential breaches in safety
• seize, hold, control or subdue violent or assaultive persons and defend oneself or others to prevent injury
• demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently
• work in situations involving assaultive behavior, physical control of another person and/or restraint situations
• ability to read and comprehend the English language; effectively and fluently communicates in English, both verbally and in writing;
• work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings
• 2-step TB (tuberculosis) screening is required of all new employees upon hire
• annual influenza vaccination, other vaccinations as required by the State and facility.
  

CDHS Selection Process Explanation

Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements. 

• Preferred Qualifications & Competencies:

  • Relevant years of state service experience.

Minimum Qualification Screening Process 

A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position.  You must complete the official State of Colorado online application.  Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form. Do not use "see resume" or "see attached."

You must meet the minimum qualifications to continue in the selection process.  Part-time work experience will be prorated.
Comparative Analysis Process – Structured Application Review 

After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing. 

Your Work Experience/Job Duties

Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications. 

If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.     

Supplemental Questions 

Answer the supplemental questions completely and thoughtfully. We will rate your answers  based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).

Appeal Rights

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated.  You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

• You or your representative must sign and submit the official appeal form for review.  

• You can find the official appeal form here. 

• You must be deliver the official appeal form to the State Personnel Board:

  • By email ([email protected]), or

  • Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or 

  • Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or

  • Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

Contact the State Personnel Board for assistance:

• At (303) 866-3300, or

•  Refer to the  Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

Other Qualifications

How to apply to the State of Colorado (Youtube Video, Runtime 3:59, Closed Captions Available)

The Assessment Process

About Us & Benefits

If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• State of Colorado Employee BenefitHub Resource Center

• Employee Wellness program

• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

• *Some positions may qualify for the Public Service Loan Forgiveness Program.

Our Values

• We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.

• Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

• We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

• Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

• We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

• Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

ADA Accommodations

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment. 

This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to [email protected].

EEO Statement

The State of Colorado is an equal opportunity employer

We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities.  The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Additional Support For Your Application

Toll Free Applicant Technical Support

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time).  Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.

Benefits

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program.  Please click the following link for detailed information:  www.colorado.gov/pacific/dhr/benefits 

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
 

Supplemental Questions

Required Question

Agency Information

EmployerState of ColoradoAddress See the full announcement by clicking
the "Printer" icon located above the job title
Location varies by announcement, Colorado, -- Website https://careers.colorado.gov/