Principal, FS Sales Business Development – Northern Region (Long Island, NY)

%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E%3Cstrong%3EAbout Us%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3EMercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top- notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.%3C/span%3E%3C/p%3E%3Cp%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E%3Cstrong%3EJob Overview:%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3EServe as the primary Mercedes-Benz Financial Services (MBFS) representative within the assigned market,%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3Eacting as the strategic point of contact for all Mercedes-Benz dealerships. This role is focused on fostering,%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3Edeveloping, and enhancing strong, long-term partnerships with dealer principals, general managers, finance%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3Emanagers, and other key dealership personnel to support the growth and performance of MBFS products%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3Eand services.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E%3Cstrong%3ECore Responsibilities:%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3EDealer Relationship Management:%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3EBuild and maintain productive and collaborative relationships with both new and existing dealers. Serve as a%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3Etrusted advisor and advocate for MBFS, providing consistent engagement through in-person visits, virtual%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3Emeetings, performance reviews, and strategic planning sessions.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3EBusiness Development:%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3EActively drive volume growth across all MBFS business lines including retail financing, wholesale floorplan%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3Elending, and insurance product penetration for both passenger cars and vans. Identify and execute market specific%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3Eopportunities to increase financial product adoption and dealership profitability.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3EStrategic Planning %26amp; Portfolio Oversight:%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3EWork closely with internal MBFS stakeholders to develop and implement market strategies that align with%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3Ebroader corporate objectives. Analyze dealer performance metrics, credit quality, risk exposure, and overall%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3Eportfolio health. Recommend and deploy tactics to ensure balanced, profitable, and sustainable growth.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3EExecution of MBFS Strategy:%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3EFunction as the local extension of MBFS leadership, responsible for effectively communicating,%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3Eimplementing, and reinforcing corporate strategy and initiatives. This includes aligning dealer operations%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3Ewith national incentive programs, process enhancements, digital tool adoption, and compliance standards.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3ECross-functional Coordination:%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3ECollaborate with internal teams across credit, risk, remarketing, sales operations, and compliance to ensure%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3Eseamless delivery of services and to resolve dealer inquiries or issues in a timely and professional manner.%3C/span%3E%3C/p%3E%3Cp%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3EMarket Intelligence %26amp; Feedback:%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3EProvide continuous feedback to MBFS leadership on dealer sentiment, competitive activity, and market%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3Econditions. Utilize this information to influence strategic decisions and support program innovation.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E%3Cstrong%3ERESPONSIBILITIES%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E20%%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Build and nurture strong relationships across MBFS internal departments—such as sales, credit, risk, operations, and marketing—as well as with dealer partners.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Facilitate effective communication and collaboration to align cross-functional efforts, support strategic initiatives, and ensure cohesive execution of business objectives.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Additionally, actively engage in portfolio management to optimize dealer partner performance and strengthen long-term business partnerships.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E15%%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Oversee the acquisition, onboarding, and ongoing management of wholesale accounts, ensuring efficient credit line utilization, risk mitigation, and alignment with business objectives.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Maintain strong relationships with dealership finance and operations teams to support inventory financing needs and maximize account performance.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E15%%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Actively promote and support MBFS and Mercedes-Benz Vans lease and finance programs by educating dealership personnel on product offerings, program updates, and value propositions.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Collaborate with sales and F%26amp;I teams to increase program adoption, improve customer penetration, and drive overall financial performance across retail and lease portfolios.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E15%%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Drive the promotion and adoption of MBFS fee income products—including extended warranties, protection plans, and ancillary services—by partnering with dealership F%26amp;I teams to integrate offerings into the sales process.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Provide training, performance analysis, and targeted strategies to increase product penetration and generate incremental EBIT (Earnings Before Interest and Taxes) for both MBFS and retail partners.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E5%%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Lead the coordination, review and required documentation of year-end accruals for US 1CU, ensuring their accuracy.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Ensure compliance with dollar amount requirements for submission of year-end accruals and consistency with budget.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E10%%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Manage and oversee the timely resolution of dealer and consumer customer service inquiries, serving as a knowledgeable point of contact to address questions, concerns, and issues.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Coordinate with internal MBFS departments and dealership teams to ensure efficient problem solving, maintain high satisfaction levels, and uphold service quality standards.%3C/span%3E%3C/p%3E%3Cp%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E10%%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Identify, promote, and implement operational efficiencies within dealer and internal MBFS processes by collaborating with cross-functional teams.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Drive continuous improvement initiatives that streamline workflows, reduce costs, and enhance overall productivity, resulting in a more seamless and effective business operation.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E10%%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Build and nurture strong internal relationships across MBFS departments, including sales, credit, risk, operations, and marketing.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Facilitate effective communication and collaboration to align cross-functional efforts, support strategic initiatives, and drive cohesive execution of business objectives.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E5%%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Execute a variety of ad hoc responsibilities, including managing special projects that support strategic goals, representing MBFS in court appearances as required, and conducting competitive market analysis to identify trends and opportunities.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Demonstrate flexibility and responsiveness to evolving business needs by handling diverse tasks that contribute to overall operational success.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22letter-spacing:-.1pt;%22%3E%3Cstrong%3EADDITIONAL SCOPE%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Proactively attract and secure new wholesale accounts by delivering compelling wholesale presentations to dealer owners, clearly communicating the value proposition and benefits of MBFS wholesale programs.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Maintain a strategic focus on expanding the wholesale portfolio to achieve and exceed MBFS wholesale targets, while ensuring current accounts are actively managed and nurtured to sustain long-term business growth.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Analyze dealer needs and market conditions to make informed decisions on the most appropriate MBFS products and services, including fee income offerings, wholesale financing, and other tailored solutions.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Collaborate with dealers to customize proposals that optimize value, profitability, and alignment with their specific business objectives.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Assess and make decisions regarding customer service and dealer-related issues, including the resolution of disputes, approval of waivers, management of C3 claims, and oversight of arbitration processes.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Collaborate with internal teams and dealership representatives to ensure fair, timely, and compliant outcomes that uphold MBFS policies while maintaining strong dealer and customer relationships.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Collaborate closely with sales teams to develop and implement comprehensive support strategies for key%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;sales initiatives.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Provide tools, training, and resources that empower dealership staff to effectively promote MBFS products and services, driving increased sales volume, penetration, customer satisfaction, and overall business growth.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Develop and deliver targeted support for sales initiatives across Passenger Cars (PC), Vans, and Insurance products by collaborating with sales and dealership teams to ensure clear communication of program benefits and effective execution.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Oversee the resolution of contract discrepancies and manage claims handling processes to ensure accuracy, compliance, and timely resolution, thereby safeguarding customer satisfaction and minimizing operational risks.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Engage with internal teams and dealership leadership to discuss, formulate, and align on sales objectives and%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3Estrategies.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;%22%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Conduct regular planning sessions to analyze market trends, set achievable targets, and develop actionable plans that drive revenue growth and enhance MBFS’s competitive position within the passenger car, van, and insurance segments.%3C/span%3E%3C/p%3E

QUALIFICATIONS & SKILLS

•    Valid Driver's License
•    Well-developed communication, problem-solving, and complaint resolution skills. 
•    Ability to work independently in a remote location. 
•    Negotiation skills. 
•    Ability to strategize, plan, and execute a plan. 
•    Professional presentation skills. 
•    Key relationship management (internal and external contacts).
•    Additional Skills: 
o    Microsoft Office Suite
o    Customer relationship work experience for a financial services company (3 years)
o    Retail credit work experience for a captive finance source (1 to 3years)
o    Dealer credit work experience for a captive finance source (1 to 3 years)
o    Insurance sales experience for a captive finance source (1 to 3 years)
o    Commercial van sales experience for a captive finance source (1 to 3 years)
o    Previous finance manager experience would also be an asset. (1 to 3 years)

EDUCATION

•    High school diploma (GED) (required)
•    Bachelor’s Degree – Any Major (preferred) 
 

 

EEO Statement

Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.

Job Details
Group: Mercedes-Benz Group AG
Organization: Mercedes-Benz USA, LLC
Primary Location: United States of America-Georgia-Atlanta
Work Locations: One Mercedes-Benz Drive, Atlanta, 30328