Fmr
Westlake or Durham or Merrimack

Principal Software Engineer- Contact Center Platform

HybridPosted Apr 3, 2026

Job details

Location
Westlake or Durham or Merrimack
Work type
Hybrid
Posted
Apr 3, 2026
Apply on
fmr.wd1.myworkdayjobs.com

About this role

8+ years IT experience with open-source telephony and messaging technologies; lead design of contact center capabilities including IVR, WFM, and voice platforms; strong cloud-native and API design skills.

What you'll do at Fmr:

  • leading design
  • building APIs
  • migrating legacy

Apply to this Principal Software Engineer- Contact Center Platform role at Fmr with a tailored resume on ApplyBolt.

About Fmr

Fmr
Westlake or Durham or Merrimack