Product Insights Analyst, Consultant

Your Work

In this role, you will:

• Understand stakeholder business problems, develop requirements for an analytic solution, wireframe the solution which may be a model, analysis or self-serve dashboards.
• Help lead the development of complex analytics products with minimal guidance, to support product strategy related work, such as product performance evaluations, network performance monitoring, cost savings modeling for Blue Shield of California
• Perform advanced statistical and machine learning analyses to inform performance opportunities
• Collect and evaluate data, develop and maintain financial models, analyze results and conduct scenario analyses to estimate the cost of healthcare savings and to support cost /benefit analyses to understand the relative benefits of alternative courses of action
• Reconcile data results from different sources and combine them into integrated reports spanning cost, quality, utilization, and risk profile metrics
• Partner with key business partners in BSC and other Health Plans to communicate actionable insights from Experience Analytics including performance drivers, changes in trend, forecasted performance, etc.
• Participate in internal workgroups and stakeholder meetings to provide analytical insight and support for the implementation and enhancement of new programs, products, and services
• Collaborate with key operational leaders to establish credible assumptions to support modeling of proposed initiatives to mitigate cost of healthcare trend while maintaining/improving the quality of care
• Analyze data to identify opportunities to improve healthcare quality, reduce costs and enhance member outcomes
• Present complex insights into executive leadership and key stakeholders in a clear, actionable manner
• Develop predictive models to guide the product development and enhancement
• Bring passion for solving complex healthcare challenges that improve member experience

Your Knowledge and Experience

• Requires bachelor’s degree in data science, data analytics, health informatics, statistics, engineering or related quantitative fields; Master’s degree preferred
• Requires at least 7 years of prior relevant experience in data analysis with at least 2 years of experience in Health Care (provider, managed care, academic, or gov't payer)
• Requires advanced knowledge of healthcare data and managed health plan operations
• Strong analytic and independent problem-solving skills with proficiency in data analysis tools
• Understanding of statistical methods and advanced modeling techniques
• Proficient in experimentation design and A/B testing
• Requires proficiency in following technical skills
  • High proficiency in scalable data transformation techniques, using SQL, Programming – Netezza, Oracle, Python, SAS
  • Advanced hands-on knowledge of Tableau for creating actionable self-serve dashboards
  • Strong understanding of statistical concepts, including hypothesis testing, margin of error, and confidence intervals
• Proficiency in the following technical skills are strongly preferred
  • Proficiency in applied statistics, data mining, or other quantitative disciplines using Python / R Programming
  • Expertise in advanced analytics and machine learning, including building models and conducting analyses to uncover trends, generate actionable insights, and support data-driven decision-making
• Excellent communication and presentation skills with the ability to convey complex information to executive leadership and other stakeholders
• Ability to partner, collaborate with, and lead relevant stakeholders across diverse functions and experience levels

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

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About Blue Shield of California

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies. 

At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience. 

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!  

Our Values: 

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short. 
• Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals. 

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail. 

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.