Product Management Intern

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Product Management Intern to join our Product Team for our 10-week summer internship program. You will report into our Senior Product Manager, and will focus on a variety of tasks, projects, and processes, including meeting with internal stakeholders to conduct UX research on their satisfaction with internal operations systems, creating dashboards of operations data and offering recommendations, diving into systems issues and improvements. If you have an interest in E-commerce, Operations, Product Management, and Software, and are eager to learn more about business analysis and product management, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This opportunity requires travel to our headquarters in Melville, NY for an internship on-site meeting on July 14th and July 15th. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond this visit – our doors are always open.

Role Type: Intern

Location: Remote

Length of Program: June 1st – August 7th (10 weeks)

Internship On-Site Meeting: July 14th – July 15th

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. ET

Pay: $20.00 per hour

Responsibilities:

• Work directly with the Senior Product Manager specializing in Operations and the software and systems that support warehouse management including inventory, order fulfilment, and replenishment
• UX: Collect and organize performance data and user feedback from internal users
• Research and Data Analysis: Create reports and dashboards to summarize key metrics and trends
• Documentation: Support the Product and Operations teams with meeting notes, issue tracking, and testing documentation. Document common challenges and best practices
• Communication: Attend team meetings, participate and collaborate with the team to understand issues and find solutions
• Presentation, Findings and Recommendations: Prepare a final presentation highlighting findings, insights, and improvement opportunities

Requirements:

• Currently pursuing a Bachelor’s degree as a rising Junior or Senior (graduating in 2027 or 2028) with a focus on Business (Accounting, Finance, Management, Marketing, Operations Management, or other business related major)
• Excellent verbal and written communication skills
• Comfortable with cross-department collaboration, attending meetings, and learning about software and systems in a fast-paced environment
• Interest in E-commerce, Operations, Product Management and Software
• Ability to collect and analyze data, in addition to making thoughtful recommendations
• Familiarity with Excel and PowerPoint