Product Manager

Optional; Include Schedule specifics

This role follows a 1st shift schedule, working from 7:00 AM to 3:30 PM, with designated days off on Tuesday and Wednesday.

The Technology Product Team at Home Chef is responsible for collaborating cross-functionally with stakeholders, engineering, and design to develop thoughtful technology solutions that provide a great user experience. We support products and technology that span the entire business - from our customer-facing website and mobile app, to internal tools that support our supply chain and operations teams. We pride ourselves on being great thought-partners and problem-solvers, and are always driving towards making an impact.

Detailed Responsibilities

Build and maintain near and long term technology roadmap

• Understand company and stakeholder strategy to compile a near and long-term technology roadmap
• Continually refine and re-prioritize roadmap based on business needs, stakeholder feedback, and tech capacity
• Use data to estimate project impact with Tech Leads, return on energy and time invested, and effort required
• Ensure balance between near-term impact and quick wins with longer, more strategic initiatives
• Develop quarterly roadmap and present at Town Hall; reprioritize throughout the quarter as needed

Partner with stakeholders, engineers, and other PMs to develop robust and sustainable technology solutions

• Partner with Engineering, Design, and Data to build robust and sustainable solutions. Maintain a basic understanding of our Technology Stack and UX Principles
• Advocate for customer needs and voice in product design
• Deliver value quickly and incrementally while still pursuing a larger, more strategic vision
• Track quantitative & qualitative metrics to determine project success and impact
• Support stakeholders and colleagues as thought-partners; exploring solutions that may not be entirely within our technology platform

Lead team planning, prioritization, and execution

• Lead a product pod consisting of 3-6 Engineers + 1 Tech Lead. Hold Iteration Planning Meetings (weekly), Retros (~ bi-monthly), Stand-Ups (daily) and ad-hoc problem-solving sessions
• For cross-functional initiatives, partner with other PMs to understand impact and effort of projects; coordinate cross-team timelines to enable timely rollout
• Communicate status updates and changes in project prioritization to appropriate stakeholders
• Motivate and encourage progress; eliminate roadblocks to enable quicker execution
• Continually gather feedback from stakeholders, engineers, and other colleagues to improve work planning & execution

Key Traits and Behaviors

These key traits are tied directly to our core values, and encompass your role of consistently delivering value to our customers. 

• Customer Value: Deeply understands and communicates ideas that will serve our customer and business needs. Actively promotes customer-based research and data to drive product needs.
• Business Impact: Understands the vision and strategy of the company. Gathers business requirements and develop technology solutions that drive towards impact.
• Clear Communicator: Able to speak many different stakeholder languages: across users, senior management, technology and design. Adds clarity and structure to unstructured ideas in a way that enables the team to reach desired objectives and key results.
• Rigorous Prioritization:  Consistently frames ideas in terms of impact and effort, utilizing knowledge of Home Chef’s Technology Stack and UX principles. Clearly communicates product trade offs, scope, and timelines to stakeholders.
• Growth Mindset: Understands that the team and organization are all in constant growth, and is flexible when priorities change. Enables a culture of learning and iteration.
• Team & Culture: Drives team forward through thought leadership, customer-focused decision making, and process improvement. Actively seeks out ways to improve inclusiveness for all team members.

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

• Completion of a two-year program such as an Associate degree
• Exposure to programming
• In-depth understanding of systems design as well as project management techniques
• At least six months of experience using project management tracking tools 
• Flexibility to travel up to 20% of the time (Operations Technology specific) 
• Must be available to respond to work related on-call inquiries on scheduled nights and weekends
• Strong grasp of relational databases and ability to perform SQL-based analysis is highly valued

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