First American
Santa Ana, California, USA

Product Operations Intern - REMOTE

Remote$40 – $45/hrPosted 1 week agoWebsiteLinkedIn

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About this role

What We Do

Our Product Operations team is at the forefront of this transformation, working tirelessly to support and drive our teams with effective processes and tooling as they work to modernize the real estate title and closing process.

This summer, we’re thrilled to offer internship programs to university students based near our Southern California headquarters, or anywhere in the continental USA. If you’ve ever considered a career in technology, this is a fantastic opportunity to gain hands-on experience.

Product Operations enables Product, Engineering, and Design teams to deliver customer value with clarity, efficiency, and measurable impact. This is an extensive opportunity space.

Each intern will have their unique mission refined before the start date, after an offer is extended and accepted. Here are some of the value adds you’ll be working on:

  • Product Analytics: Support event tracking design and analysis in tools such as Segment and Amplitude to inform product decisions; identify opportunities to automate reporting and event tracking; conduct data audits to validate instrumentation accuracy and metric integrity; build dashboards and reports to track user adoption and product performance; improve documentation to increase self-service
  • Product Development Life Cycle: Create methods to measure key checkpoints in the lifecycle across a multitude of teams; improve Voice of Customer intake workflows to increase prioritization clarity; evaluate ways to apply agentic product development to this life cycle and to streamline intake and reporting
  • Knowledge Enablement: Design scalable documentation standards; support analysis and execution of documentation system migrations; explore AI-assisted approaches to improve documentation quality and efficiency