Product Owner Lead

International is looking for a customer-focused Product Owner to lead the direction and continuous improvement of SDS, our electronic service tool supporting vehicle diagnostics.

In this role, you will define the product direction, manage the backlog, and collaborate with dealers, technicians, service engineering, product development, UX, and IT to transform user needs into reliable, intuitive, and valuable capabilities.

The ideal candidate brings a strong sense of ownership, sound product judgment, technical curiosity, and the ability to align diverse stakeholders around shared priorities

• Define and communicate the SDS product vision, roadmap, goals, and priorities.
• Own and prioritize the product backlog, balancing enhancements, defects, technical debt, security, and maintenance.
• Gather feedback and requirements from dealers, technicians, service teams, product development, and IT.
• Translate user and business needs into epics, features, user stories, and acceptance criteria.
• Partner with UX, engineering, architecture, cybersecurity, and diagnostic-content teams to deliver reliable and scalable solutions.
• Ensure SDS remains aligned with vehicle changes, software releases, diagnostic content, and service processes.
• Coordinate SDS readiness for product launches, service campaigns, updates, and field actions.
• Define and monitor KPIs such as availability, performance, diagnostic success, adoption, and user satisfaction.
• Lead delivery from concept through testing, deployment, adoption, and continuous improvement.
• Communicate priorities, progress, risks, and product performance to stakeholders.

• Bachelor's degree and at least 2 years of technical project/program management experience

OR

• Master's degree and at least 1 year of technical project/program management experience

OR

• At least 5 years of technical project/program management experience

• Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

• Experience as a Product Owner, Product Manager, Business Analyst, or similar digital-product role.
• Experience managing a backlog and translating user needs into clear product requirements.
• Knowledge of automotive diagnostics, electronic service tools, dealer operations, or workshop systems.
• Experience working with business, UX, engineering, architecture, cybersecurity, and IT teams.
• Familiarity with Agile delivery, product metrics, user feedback, and iterative development.
• Ability to make trade-offs, navigate ambiguity, and align multiple stakeholders.
• Strong analytical, communication, facilitation, and problem-solving skills.
• A proactive, customer-focused, and continuous-improvement mindset.

This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting https://careers.international.com/#benefits.

The expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and experience.

About TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world’s leading commercial vehicle manufacturers. The Group’s product portfolio comprises trucks, buses, and light-duty commercial vehicles. “Transforming Transportation Together. For a sustainable world.”: this intention underlines the Company’s ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group’s commercial growth.

About International
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit International.com.

*International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.

We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email [email protected] to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.