Program Manager of Operations Transformation

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
Reporting directly to the Senior Manager, Operational Transformation, the Program Manager is responsible for the end-to-end development, delivery, and measurement of multiple related projects within a portfolio. This position navigates complex activities spanning various departments and functions to ensure program results align with high-level institutional goals and the Senior Manager's strategic vision.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Bachelor's Degree in Business, Finance, Healthcare Administration, or similar field
  

• Experience
  5 years experience in finance, business, or project management environment
  

Preferred

• Education
  Master's Degree in Business, Finance, Healthcare Administration, or similar field
  

JOB DUTIES

• Program Development & Strategy: Defines and develops specific program objectives and strategies, assessing potential institutional impacts to ensure alignment with broader strategic goals.
• Project Architecture: Acts as the primary architect for individual project structures, defining the necessary scope of work and governance required to reach targeted outcomes.
• Performance Metrics & Optimization: Establishes detailed timelines and data-driven metrics to track progress, providing the Senior Manager with actionable recommendations to optimize program performance.
• Execution & Monitoring: Uses evidence-based research and best practices to plan and monitor program execution, ensuring all deliverables meet high-quality standards.
• Strategic Alignment: Implements tactical tasks that align new and existing programs with the overarching business strategy and goals of the executive leadership team.
• Reporting & Risk Management: Develops comprehensive status reports, analyzes results, and proactively identifies potential risks or crises to devise effective contingency plans.
• Stakeholder Coordination: Collaborates and communicates with clinical leaders, department heads, and executive sponsors to ensure program visions and needs are consistently met.
• Meeting Facilitation: Leads key meetings and improvement activities in collaboration with stakeholders to create impactful agendas and high-level content.
• Resource & Interdependency Management: Coordinates project interdependencies and manages assigned resources, including budget tracking, to ensure efficient project delivery.
• Conflict Resolution & Negotiation: Communicates and negotiates with clinicians and diverse stakeholders to solve complex problems and ensure continued project momentum.
• Team Support: Supervise and/or mentor assigned staff in the performance of their duties to foster professional growth and operational excellence.
• Continuous Improvement: Regularly evaluates program outcomes to realign deliverables as necessary, searching for ways to improve delivery and resource utilization.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.