Career Opportunities: PT Quality Assurance Associate (506363)

Requisition ID 506363 - Posted  - Food Lion - USA-NC-China Grove-1408 North Main Street - Retail Operations

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JOB DESCRIPTION

 

Count on Me – We know what to do, we make it easy, we do our part and we care!

 

Job Title: FT/PT Quality Assurance Associate

Success Factors Job Code: 1300594

Department:  Center Store (Grocery)

Reports To: Assistant Store Manager

Where Applicable: Evening Manager

 

Primary Purpose:

Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual.  Minimize shrink through proper utilization of standard practice.

 

Duties and Responsibilities:

·         Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience

·         Courteous and helpful to other associates

·         Sweep and clean floors on nights with no scheduled vendor services

·         Weekly cleaning of Produce, Market and Deli Departments

·         Clean and organize the store mop room

·         Find more efficient ways to do the job and seek to reduce costs and improve labor productivity

·         Follow QA daily check list and sanitation standards set by Food Lion

·         Follow current Standard Practices regarding cleanup of Hazardous Waste product

·         Maintain a complete understanding of and adherence to company guidelines, policies and standard practice

·         Understand and follow Food Safety and Workplace Safety guidelines and procedures

·         Observe and correct all unsafe conditions that could cause associate or customer accidents

·         Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty

·         Ensure compliance with local, state and federal regulations

·         Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code

·         Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

·         Perform all other duties as assigned

 

 

Qualifications:

·         High school graduate or equivalent preferred

·         Excellent interpersonal, organizational, communication and customer service skills

·         Ability and willingness to learn multiple tasks and technical requirements of the job

·         Ability to use technical information to solve problems

·         Must meet minimum age requirements to perform specific job functions

·         Must be able to meet the physical requirements of the position, with or without reasonable accommodations

 

 

 

Physical Requirements:

·         Ability to use computers and other communication systems required to perform job functions

·         Perform repetitive hand and arm motions

·         Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion

·         Pull or push up to 75 lbs. on occasion

·         Stand 100% of the time, frequently walking short distances

·         Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners

·         Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator

·         Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level

·         Meet established volume activity standards for the position

·         Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

·         Have sufficient visual ability to check ID cards, checks, invoices and other written documents

 

 

 

 

 

08/24/2021:  Change in job code from 131/132 to SF job code 1300594