Iqvia
New Providence, New Jersey
Quality Assurance Business Analyst Supervisor – Contact Center Operations
Job details
- Location
- New Providence, New Jersey
- Work type
- Onsite
- Compensation
- $70,000 - $80,000/yr
- Posted
- 1 week ago
- Apply on
- iqvia.wd1.myworkdayjobs.com
About this role
Bachelor’s degree or equivalent experience; 3+ years in contact center QA/quality monitoring; strong regulatory/compliance knowledge; effective communicator; ability to manage multiple programs; US residency.
What you'll do at Iqvia:
- overseeing QAAs
- calibrating scoring
- escalating risks
Apply to this Quality Assurance Business Analyst Supervisor – Contact Center Operations role at Iqvia with a tailored resume on ApplyBolt.