Quality Assurance Risk Management Coordinator (1st Shift) - Selinsgrove Center
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Apply to Quality Assurance Risk Management Coordinator (1st Shift) - Selinsgrove Center at Commonwealth of Pennsylvania, PAJob details
- Location
- Selinsgrove, Pennsylvania
- Work type
- Onsite
- Compensation
- $69,086 - $104,959/yr
- Posted
- 3 days ago
- Apply on
- governmentjobs.com
About this role
About the Department
Are you a skilled and motivated professional ready to advance quality and safety as a Quality Assurance Risk Management Coordinator for the Department of Human Services? This position gives you the chance to support data-driven improvements that strengthen daily operations at Selinsgrove Center. You will work closely with staff across the Center to enhance performance and reduce risk. Step into a role where your attention to detail and teamwork make a lasting difference.
Watch this video to see how you can make a difference at the Selinsgrove Center!
Position Duties
This position supports quality and risk management efforts that help ensure safe and effective services for Selinsgrove Center residents. It strengthens the Center’s programs through evaluation, guidance, and collaboration with staff across multiple disciplines. As a Quality Assurance Risk Management Coordinator, you will perform the following duties:
- Program Support: Provide orientation and ongoing education on quality and risk management procedures
- Investigation Oversight: Assign investigations, maintain logs, and review incident reports for proper preventative actions
- Committee Participation: Support daily and scheduled risk management meetings and assist staff with report preparation
- Regulatory Compliance: Help develop and follow plans of correction related to licensing surveys and regulatory requirements
- Data Evaluation: Monitor and audit documentation for corrective and preventative measures and summarize findings
- Training Delivery: Conduct workshops for certified investigators, focusing on quality management and skill enhancement
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Full-time employment, 37.5 hours per week
- Work hours are 1st shift (8:00 AM to 4:00 PM), Monday - Friday, with a 30-minute lunch. You will work weekends, holidays, and on-call time as assigned.
- Overtime and travel: As needed
- Telework: You will not have the option to telework in this position.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
Minimum Qualifications
QUALIFICATIONS
Minimum Experience and Training Requirements:
- One year as a Quality Assurance/Risk Management Specialist (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
- Three years of professional experience as a member of a multiple disciplinary treatment team in a public or private health care facility and a bachelor's degree; or
- Three years of clinical experience in a human services agency, including two years of administrative, evaluative, consultative or supervisory work in a health care program; and a bachelor's degree with major course work in social work, nursing, health care administration, behavioral sciences or a related field; or
- Any equivalent combination of experience and training.
Other Requirements:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
- You must be able to perform essential job functions.
Legal Requirements:
- A conditional offer of employment will require a medical examination.
- This position falls under the provisions of the Older Adult Protective Services Act.
- Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Other Qualifications
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
Benefits
Learn more about our Total Rewards by watching this short video!
See the total value of your benefits package by exploring our benefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
Supplemental Questions
- Yes
- No
- A. 3 years or more
- B. 2 but less than 3 years
- C. 1 but less than 2 years
- D. Less than 1 year
- E. None
- A. 3 years or more
- B. 2 but less than 3 years
- C. 1 but less than 2 years
- D. Less than 1 year
- E. None
- A. Yes
- No
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
- A. 30 or more credits
- B. Less than 30 credits
- C. None
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our FAQ page.
- Yes
Develops or evaluates patient or resident care quality management and performance improvement plans. Ensures that plan policies, procedures, rules, and standards are in compliance with federal, state and accrediting agencies' regulatory requirements and organizational quality, management, performance, and safety standards and objectives. Coordinates the implementation of action plans to ensure attainment of organizational goals and objectives.
Levels of Performance
Select the Level of Performance that best describes your claim.
- A. I have experience developing or evaluating quality management and performance improvement plans in a GERIATRIC OR LONG-TERM CARE SETTING. I ensured that plan policies, procedures, rules, and standards adhered to regulatory requirements and organizational standards and objectives.
- B. I have experience developing or evaluating quality management and performance improvement plans in a MEDICAL FACILITY OTHER THAN A GERIATRIC OR LONG-TERM CARE SETTING. I ensured that plan policies, procedures, rules, and standards adhered to regulatory requirements and organizational standards and objectives.
- C. I have experience developing or evaluating quality management and performance improvement plans for a NON-MEDICAL setting. I ensured plan policies, procedures, rules, and standards adhered to organizational standards and objectives.
- D. I have NO experience related to this work behavior
- The name(s) of the employer(s) where you gained this experience
- Your experience developing or evaluating quality management and performance improvement plans
- The setting(s) in which you developed or evaluated quality management and performance improvement plans
- The actual duties you performed
- Your level of responsibility
Gathers and organizes incident or accident and other performance indicator data from various sources such as electronic database systems, reports, literature, questionnaires, or charts. Analyzes data to establish baseline and current performance levels. Determines areas in need of quality improvement or risk mitigation.
Levels of Performance
Select the Level of Performance that best describes your claim.
- A. I have experience compiling and analyzing incident/accident or other performance indicator data to establish baseline and current performance levels and determine areas in need of quality improvement or risk mitigation.
- B. I have experience compiling and analyzing incident/accident or other performance indicator data to establish baseline and current performance levels. I reported my findings to SOMEONE ELSE who determined areas in need of quality improvement or risk mitigation.
- C. I have experience compiling and analyzing data to determine patterns, trends, or relationships.
- D. I have successfully completed college-level coursework related to statistics or data analysis.
- E. I have NO experience or coursework related to this work behavior.
- The name(s) of the employer(s) where you gained this experience
- Your experience compiling and analyzing data including the type(s) of data you compiled and analyzed
- Your experience determining areas in need of quality improvement or risk mitigation
- The actual duties you performed
- Your level of responsibility
- College/University
- Course Title
- Credits/Clock Hours
Monitors the implementation of quality assurance/risk management interventions by work groups and clinical/non-clinical administrative and support services departments to ensure accurate and timely completion. Develops and implements evaluative methods and tools such as quality assurance checklists, program observations, staff and patient/resident interviews, and audit report reviews to assess the effectiveness of quality assurance/risk management interventions.
Levels of Performance
Select the Level of Performance that best describes your claim.
- A. I have experience developing and implementing evaluative methods and tools to assess the effectiveness of quality assurance/risk management interventions in a GERIATRIC OR LONG-TERM CARE setting.
- B. I have experience developing and implementing evaluative methods and tools to assess the effectiveness of quality assurance/risk management interventions in a medical facility OTHER THAN a geriatric or long-term care setting.
- C. I have experience developing and implementing evaluative methods and tools to assess the effectiveness of quality assurance/risk management interventions in a NON-MEDICAL setting.
- D. I have experience implementing evaluative methods and tools to assess the effectiveness of quality assurance/risk management interventions in a medical setting. I did NOT develop the methods or tools.
- E. I have NO experience related to this work behavior.
- The name(s) of the employer(s) where you gained this experience
- Your experience developing and/or implementing evaluative methods and tools to assess the effectiveness of quality assurance/risk management interventions, including the type(s) of methods and tools
- The setting in which you developed and/or implemented these evaluative methods and tools
- The actual duties you performed
- Your level of responsibility
Provides guidance and technical assistance to clinical and non-clinical staff regarding quality assurance and risk management in patient or resident care. Interprets and explains relevant federal, state, and accrediting agencies' regulatory requirements. Demonstrates performance improvement practices, such as root cause analysis; proactive risk assessment; plan-do-check-act activities; and other established quality management methods, to system improvement teams. Assists with developing and implementing action plans to correct deficiencies, minimize liability, and improve quality of care.
Levels of Performance
Select the Level of Performance that best describes your claim.
- A. I have experience providing guidance and technical assistance regarding patient or resident care quality assurance and risk management in a GERIATRIC OR LONG-TERM CARE SETTING. My work included interpreting regulatory requirements regarding patient care and safety AND demonstrating performance practices and quality management methods.
- B. I have experience providing guidance and technical assistance regarding patient or resident care quality assurance and risk management in a MEDICAL FACILITY OTHER THAN A GERIATRIC OR LONG-TERM CARE setting. My work included interpreting regulatory requirements regarding patient care and safety and demonstrating performance practices and quality management methods.
- C. I have experience adhering to regulatory requirements and best practices regarding patient care and safety in my work in a clinical health or human services setting.
- D. I have NO experience related to this work behavior
- The name(s) of the employer(s) where you gained this experience
- Your experience providing guidance and technical assistance regarding patient or resident care quality assurance and risk management
- Your experience adhering to regulatory requirements and best practices regarding patient care and safety
- The setting in which you performed these duties
- Your specific duties and level of responsibility
Supervises subordinate staff by planning and administering all work activities. Work includes assigning work; establishing priorities and timeframes for completion of work; implementing new programs, procedures, or guidelines; completing employee performance evaluation reports; counseling employees; interviewing prospective employees and recommending selection; approving/denying leave requests; identifying training needs; and providing general guidance or training.
Levels of Performance
Select the Level of Performance that best describes your claim.
- A. I have experience supervising staff which included assigning work, completing performance evaluations, counseling employees, interviewing prospective employees and recommending selection, identifying training needs, and providing general guidance or training.
- B. I have experience as a lead worker. I was responsible for monitoring others' work and providing guidance and training. I was NOT responsible for completing performance evaluations or counseling employees.
- C. I have successfully completed college-level coursework or training related to supervisory development, labor relations, or human resource management, but I do not have minimum of six months of supervisory or lead work experience in a work setting.
- D. I have NO experience or training related to this work behavior.
- The name(s) of the employer(s) where you gained this experience
- The actual duties you performed as a supervisor or lead worker
- College/University/Training Source
- Course Title
- Credits/Clock Hours
Required Question
Agency Information
EmployerCommonwealth of PennsylvaniaAddress 613 North StreetHarrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov