Quality Engineer - Technology

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for testing and delivering complex software requirements to accomplish business outcomes, ensuring the testing strategy and processes are well-defined and continuously improved. Key responsibilities include establishing a test and automation strategy, creating common test frameworks, defining and managing test processes including test data generation, defect management and reporting. Job expectations include understanding and implementing internal/external mandate, ensuring compliance requirements are met on all levels of test environments, and manages traceability.

LOB Summary:

• Documents, revises, and maintains all automation program governance standards and routines
• Subject matter expert on all enterprise change management (ECM)
• Facilitator of enterprise toll-gating requirements for the community across Global Markets Tech
• Subject matter expert for automation for application management
• Responsible for tracking of automation program  governance health metrics
• Distribute periodic updated metrics and engage with the tech teams to ensure timely correction of data quality issues
• Serve as liaison between the technology delivery leads , for all automation requirement and ensuring all deadlines are met and senior leadership is kept informed of progress
• Drive the management information and visualization tools development
• Capture key project metrics and information for executive level reporting
• Work with globally distributed teams to coordinate various types of information and projects
• Proactively manage risk metrics – focus on “at risk” or “exceeding threshold risks” – work with technology management to address root causes and remediate as required

Responsibilities:

• Creates and optimizes test processes including defect management and reporting
• Creates and optimizes test automation frameworks and use of test automation tools
• Leads test planning for complex features that span across the platform or multiple teams
• Creates a test automation strategy across the application stack (UI, API, and Backend, etc.)
• Ensures alignment and sign off for test cases from business and other stakeholders
• Manages test execution and resolves, communicates or escalates any issues that may result in test plan variance
• Designs test data and ensure data compliance requirements are met on all levels of test environments
• Lead end-to-end automation delivery programs (RPA, AI/ML, workflow platforms)
• Own planning, execution, and delivery governance
• Manage automation pipelines, prioritization, and backlog
• Ensure solutions are delivered on time, within scope, and within budget
• Drive continuous improvement and scalability

Required Qualifications:

• 5+ years in test automation using Selenium WebDriver
• Proven experience leading large-scale automation programs
• Experience managing distributed/global teams
• Hands-on exposure to end-to-end delivery lifecycle
• Strong experience in:
  • Selenium WebDriver (core)
  • Selenium Grid (parallel execution)
• Framework development:
  • Page Object Model (POM)
  • Data-driven / hybrid frameworks
• Automation languages:
  • Java (most common), Python, or C#

• API testing (RestAssured, Postman)
• Basic SQL / database validation
• Experience in:
  • Agile / Scrum / SAFe delivery models
  • Waterfall (for enterprise programs)
• Ability to:
  • Define automation strategy & roadmap
  • Manage backlog, risks, dependencies
  • Track KPIs (test coverage, execution speed, ROI)
  • Strong stakeholder management and communication skills

Desired Qualifications:

• Recent GTO experience

Skills:

• Analytical Thinking
• Business Acumen
• Influence
• Technical Strategy Development
• Test Engineering
• Automation
• Collaboration
• Solution Delivery Process
• Solution Design
• Stakeholder Management
• Agile Practices
• Application Development
• Architecture
• DevOps Practices
• User Experience Design

Shift:

1st shift (United States of America)

Hours Per Week: 

40