RECORD SUPERVISOR (Open Records)

About the Department

Applications accepted from:  All Persons Interested
 
Section: Houston Permitting Center - Communication 
Reporting Location: 1002 Washington Avenue
Workdays & Hours: Monday - Friday/8:00 a.m. - 5:00 p.m.*
*Subject to change 

OVERVIEW 
Houston Public Works is the largest and most diverse public works department in the country. Our diversity is our biggest asset, and together we create a strong foundation for Houston to thrive.

We work with a focus on customer service, safety, and a commitment to our Five To Thrive values of respect, ownership, communication, integrity, and teamwork.
 
SERVICE LINE OVERVIEW Houston Permitting CenterThe Houston Permitting Center provides most of the permitting and licensing services for the City of Houston. All Houston Public Works team members at the Houston Permitting Center are service providers committed to safe community development through the permitting and regulation of public and private construction. We are home to three branches of service, Building Code Enforcement, Office of the City Engineer, and Business Support Services. Together, we work to get projects Approved in 2. 

POSITION Records Supervisor 
This position is in the Business Support Services branch and reports to the Division Manager of Communications and Outreach. The primary purpose is to ensure that Texas Public Information Act requests are completed in a timely and customer-friendly manner. The person in this role:

• Directs and manages tasks related to open records for The Houston Permitting Center
• Guides team members in their decision making, assigns projects and requests, ensures quality and consistency in their work, and compliance with TPIA regulations.

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

• Develops policies and procedures related to the creation, distribution, organization, maintenance, use, retention, and disposition of records for the Houston Permitting Center.
• Responds to records requests for the Legal department.  May testify in legal proceedings about the veracity of the records.
• Partners with Communications teams to develop and implement training for Houston Permitting Center employees. 
• Other duties as assigned 

WORKING CONDITIONS
This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment. The individual has discretion about walking, standing, etc.
 
This is a Department of Houston Public Works Emergency Management position at the Tier III Level.

Position Duties

EDUCATIONAL REQUIREMENTS
Requires a high school diploma or a GED.
 
EXPERIENCE REQUIREMENTS
Five years of progressively responsible records management experience are required.
 
LICENSE REQUIREMENTS
None

Minimum Qualifications

The ideal candidate should possess some of the following skills and experience:
 

• Experience with government public information regulations or document retention policies
• Strong interpersonal skills
• Strong verbal and written communication skills
• Strong customer service skills, especially handling customers over the phone and in person
• Experience using GovQA or similar software
• Bilingual in English and Spanish, or other major language spoken in Houston (Vietnamese, Arabic, Mandarin, or French)  

You don’t have to check every preference box to be a great candidate (provided you meet the minimum requirements). If you think you’ve got what it takes, we encourage you to apply.  

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6**

Other Qualifications

SELECTION/SKILLS TESTS REQUIRED:   None
 However, the department may administer a skills assessment test.
 
 SAFETY IMPACT POSITION:   No
 If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
 
 SALARY INFORMATION
 Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

PAY GRADE  18
 
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. 
 
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-395-2976
 
If you need special services or accommodations 832-395-2976 (TTY 7-1-1)
 
If you need login assistance or technical support call 855-524-5627.
 
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
 
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.  
 
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.