Records Clerk (SEACOM) - Sierra Vista

About the Department

NATURE OF WORK:  Under general supervision, performs a variety of clerical support activities for the maintenance of SEACOM’s records management and administration; performs related duties as assigned.

Position Duties

As defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.

TYPICAL DUTIES: (Illustrative Only) Conducts cursory background checks using Spillman RMS for the purposes of employment backgrounds, Citizens Police Academy background; performs entries into the Arizona Crime Information Center (ACIC) and/or National Crime Information Center (NCIC) computer system for items including warrants, Order of Protection (OOP)/Injunction Against Harassment (INJ), stolen articles, stolen vehicles, stolen/lost guns, victims of identity theft, and missing persons; perform criminal history checks using ACIC/NCIC at the request of law enforcement (LE) and/or authorized records personnel for inclusion in Spillman incidents; retrieve and verify case/incident information using Spillman and/or case files to perform validation of warrant, Order of Protection/Injunction Against Harassment, stolen article, stolen vehicle, identity theft, and missing persons, in the National Crime Information Center (NCIC); ensures records are retained in compliance with the most recent Law Enforcement Records Retention Schedule issued by the Arizona State Library, Archives, and Public Records; utilizes Spillman RMS to retrieve mandatory Good Samaritan reporting information for the Arizona Department of Health Services on a monthly basis; applies quality control standards to entries made in ACIC/NCIC by Public Safety Dispatchers and maintains performance standard scores.  

Minimum Qualifications

High school diploma or equivalent; two (2) years general clerical office experience or completion of a course or program in office management or a closely related field; typing of 35 words per minute minimum; must be a minimum of 18 years of age; must possess and maintain a valid Arizona Driver’s license and the ability to be covered by county insurance.  

An equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved may be considered.

Other Qualifications

Knowledge of:

• Public records statutes and confidentiality requirements of LE records and information;
• Authorized persons and extent of authorized information release;
• Policies and procedures of SEACOM;
• Department computer software for Spillman;
• English grammar and spelling.

Skill in:

• Searching for and retrieving data for the records system;
• Proofreading and editing for grammar and spelling;
• Accurately entering and verifying data and information into the police records system and NCIC/ACIC;
• Using tact and diplomacy with diverse persons.

Ability to:

• Establish and maintain effective working relationships;
• Understand and follow written and oral directions;
• Operate a variety of office equipment and software;
• Work in a fast-paced environment with multiple demands;
• Read, write, and speak English;
• Communicate effectively, both verbally and in writing.

WORK ENVIRONMENT: Work is primarily performed under general supervision. Incumbent generally performs work in a typical office setting with appropriate climate controls.

PHYSICAL REQUIREMENTS: Essential functions of this position require: Lifting up to 10 pounds, manual dexterity, ability to communicate.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body; involves sitting majority of time; walking and standing are required, and all other sedentary criteria are met.

Mental Application:  Utilizes memory for details and verbal instructions, requires emotional stability, empathy, critical thinking, adaptability and creative problem-solving skills.

Supplemental Questions

Required Question

Agency Information

EmployerCochise CountyAddress Cochise County 1415 Melody Lane, Building G

Bisbee, Arizona, 85603 Phone(520) 432-9700
Website http://www.cochise.az.gov