Recreation Facility Assistant (3278) - Citywide - (X00127)

Specific information regarding this recruitment process are listed below:

• Read Critical Tips for Applying in Smart Recruiters BEFORE you apply.
• Application Opening: 06/02/2026
• Application Deadline: Apply Immediately. Application filing will be open at least through 06/12/2026 and will close anytime thereafter.
• Salary Range: $26.2750 per hour

This is a Citywide Exam posting. Your application to this posting is an application to take a citywide exam.

If you pass the exam, you will be emailed your score and ranking on the eligible candidate list. When a department has an open position with this job classification they will use this eligible list to hire for that position. Departments will contact candidates from this list to gauge interest in their specific roles. Learn more about the City’s hiring process here: https://careers.sf.gov/knowledge/process/

The City and County of San Francisco is looking to hire a Recreation Facility Assistant to be part of the City workforce of nearly 40,000 staff and growing. San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

In addition to establishing a career with purpose and opportunity for professional growth, the City offers excellent benefits that include: competitive salaries; medical, dental, and vision insurance; defined benefit retirement plan; deferred compensation plan; long-term disability insurance; life insurance; and a generous paid time off package.

Come explore first-hand the many opportunities that the City and County of San Francisco has to offer.

Under supervision, the Recreation Facility Assistant performs facility monitoring work, light office tasks, customer service duties, set up and take down of tables and chairs and occasional janitorial tasks. This position performs the following essential duties:

• Open/close, set up, monitor and maintain department facilities including the set up and break down for courses including tables, chairs, audio-visual equipment and other related material and equipment and light custodial function
• Maintain safe and orderly use of the recreational facility by patrons during open hours; identify and report major facility issues immediately.
• Provide excellent customer service; use tact and diplomacy when greeting patrons and answering general questions; assist patrons with reservations, program information, or registration using recreation management system.
• Monitor and maintain recreation equipment and supplies; insure that equipment issued to patrons is used in a safe manner and returned in a reasonably acceptable condition; assist in room set up, break-down, and clean-up for courses or programs as needed, including light custodial duties.
• Monitor program participants and recreational activities; monitor activities and patrons and administer first aid in case of minor injuries.
• Outreach and promote interest in recreation activities in the local community.
• Prepares and submits records and reports related to program and recreational activity participation, facility maintenance, equipment and supplies, and other records and reports as needed; perform routine clerical work as needed.
• Monitor permitted events and ensure terms of facility or field reservations are followed.
• May include additional duties as assigned.

Please note that incumbents in this classification may be required to perform duties as listed in the class specification 3278 - Recreation Facility Assistant | City and County of San Francisco. 

Minimum Qualifications

Education:

Possession of a High School Diploma or equivalent (GED or High School Proficiency Examination) AND

Experience:

500 hours of recreation or facility monitoring

License and Certification:

Certification for First Aid within three (3) months of appointment.

Note: Some positions may require special conditions in addition to the standard minimum qualifications.

Verification of Education and Experience:

**ALL APPLICANTS MUST SUBMIT VERIFICATION (PROOF) OF ALL QUALIFYING EDUCATION AND/OR EXPERIENCE BY THE APPLICATION DEADLINE. FAILURE TO SUBMIT THE REQUIRED VERIFICATION MAY RESULT IN THE REJECTION OF YOUR APPLICATION.**

Verification should be scanned and emailed to [email protected] with the subject line: "3278 EXAM 2026 VERIFICATION".

Information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Verification of qualifying hours worked must be on the employer’s letterhead, show the applicant’s name, dates of service including hours worked, job title(s), duties actually performed for each position, and must be signed by the employer. Qualifying experience may be verified by performance evaluations showing duties performed. City and County employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will only be allowed if recorded in accordance with the provisions of Civil Service Commission Rules. 

***Verification of recreation or facility monitoring experience gained by employees working for the San Francisco Recreation and Parks Department will be automatically verified by a review of the Human Resources Information System data. If you are employed by the San Francisco Recreation and Parks Department, you do not need to submit experience verification, however, if you have other qualifying experience from another recreation department that you are using to meet minimum qualifications, you do need to submit verification documents to support the outside work experience. In addition, current San Francisco Recreation and Parks Department employees are not required to submit verification of education.

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://careers.sf.gov/knowledge/experience-education/. 

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: 

Written Examination (Weight: 100%):

Candidates deemed meeting the minimum qualifications and admitted to the examination process will be invited to a written multiple-choice exam designed to measure knowledge and skills and/or abilities in job-related areas which may include, but is not limited to the following:

• Knowledge of customer service principles;
• Ability to interact with the public;
• Ability to exercise good judgment;
• Ability to de-escalate minor conflicts; AND
• General computer knowledge

The multiple-choice exam will be administered either on a computer or in paper format. Qualified candidates will be notified of the type of exam format in their exam appointment notification.

Date of Examination: Qualified applicants will be notified by email of the exact time, date, and location of the examination.

Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

Eligible List/Score Report: 

A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 12 months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see the city’s Position Counts by Job Codes and Departments.

Certification Rule: The certification rule for the eligible list resulting from this examination will be Rule of Ten. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/.]

The terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at https://sf.gov/departments/civil-service-commission.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Candidates for positions with the San Francisco Recreation & Parks Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

WHERE TO APPLY

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/ to begin your application process.  

• Select the “I’m Interested” or “Apply Now” button and follow instructions on the screen

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110. 

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, @careers.sf.gov and @smartrecruiters.com).

Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

Recruitment Analyst Information: If you have any questions regarding this recruitment or application process, please contact the analyst Absar Khan via email at [email protected].

Race and Social Equity Statement

We believe that parks and open space in San Francisco provides the opportunity to model equitable access for all. With this belief, San Francisco became the first city in the United States for which 100% of its residents live within a ten-minute walk of a park. The Recreation and Park Department’s goal is to close the gaps and improve equity and access to quality parks and open space, and recreation activities for historically marginalized communities.

We envision a department that proactively infuses racial and social equity in its internal operations. With a multi-disciplinary team of talented individuals - gardeners, recreation leaders, park rangers, custodians, craft shop personnel, park and recreation managers and more, the department is committed to doing its part to provide equitable access to parks and programs for all the communities we serve to enjoy, as well as foster a work environment where our differences are celebrated, and everyone has what they need to thrive regardless of their race, age, ability, gender, sexual orientation, ethnicity, or country of origin.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.