Kernodle Clinic
Burlington, North Carolina
Referral Coordinator
Job details
- Location
- Burlington, North Carolina
- Work type
- Onsite
- Posted
- 2 days ago
- Apply on
- recruitingbypaycor.com
About this role
Referral Coordinator
Kernodle Clinic is a respected and progressive multi-specialty group practice with office locations in Burlington, Mebane and Elon. We are a community leader that offers challenging and rewarding opportunities for our employees. Kernodle Clinic is a multi-specialty practice with more than 100 providers located just off I-40/I-85. Burlington is accessible as a day trip to NC Mountains and beaches. Ample recreational activities, shopping, and easy access to metros (Greensboro, Raleigh and Durham) are unique to Burlington.
We are currently looking for patient-focused individuals to join our Internal Medicine Department in Burlington as a full-time Referral Coordinator. This role involves scheduling appointments, handling medical pre-certifications, and managing referrals. Previous experience in a similar role is preferred. While EPIC experience is not required, it is considered a plus.All candidates must have exceptional customer service, computer experience, medical knowledge, multi-tasking skills and be able to provide a friendly and welcoming environment to our patient population.
The position follows a Monday through Friday schedule, from 8:00 a.m. to 5:00 p.m.
Job Type: Full-time
Duties Include, but not limited to the following:
- Use double identifiers when providing direct patient care, including patient related telephone conversations to ensure right patient every time.
- Plans, provides and documents professional clinical care utilizing the clinical process, in accordance with physician/APP orders and established policies and procedures, under the supervision of the department manager.
- Collects and analyzes patient data, documents and communicates appropriately clinical actions taken and patient responses of the actions taken.
- Ensures medical records, labs, and x-rays are available for physician /APP’s review in EPIC.
- Concisely documents all patient related calls, orders and transactions in EPIC.
- Provides and explains test results as directed by physician or APP.
- Complies with OSHA, Infection Control, and Safety policies including proper use of personal protective equipment, handling and disposing of infectious or hazardous materials and demonstrates and/or describes the correct action in response to Clinic emergency codes and building evacuation.
- Participate in own professional development by maintaining required licensure, training, and competencies; Identifies learning needs and seeks appropriate assistance or educational offerings.
- Organizes time and priorities so that assigned activities are completed within designated timeframes.
- Ensures all equipment is in proper working order prior to use and contact supervisor for any malfunction.