Residence Inn Phoenix Glendale Peoria - Front Desk Agent

We are looking for candidates who have open availability, including weekends, and are flexible with a mix of our AM and PM shifts (7a–3p and 3p–11p). This position is expected to be about 20 hours per week, with possible full-time potential. Does this sound like a great fit for you?

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Located just minutes from University of Phoenix Stadium, home of the NFL's Arizona Cardinals, and the Peoria Sports Complex, spring training home of the San Diego Padres and the Seattle Mariners, our pet friendly Marriott hotel offers spacious suites for both short and long-term stays. Each of our suites come with a fully functional kitchen, free Wi-Fi, premium cable TV channels, and breakfast on us each morning! We offer an outdoor pool and hot tub, along with our 24 hour fitness center to stay on top of your workout. While staying with us visit the Wildlife World Zoo, visitors can explore the Challenger Space Center, take in an event at the Gila River Arena or peruse the shopping and dining options at Arrowhead Towne Center. For the business traveler we are located near Honeywell International Inc, Ford Proving Grounds and Luke Air Force Base.

Application deadline for Colorado positions: