Risk & Payments Operations Analyst

Why this role exists

This role exists to protect our sportsbook ecosystem from financial leaks and sophisticated fraud. You’ll help us maintain platform integrity and profitability by analyzing real-time betting data, neutralizing risks, and catching vulnerabilities before they scale.

What you’ll drive

Real-Time Detection & Monitoring

• Validate live deposit and withdrawal activity using internal monitoring tools and anti-fraud alert systems.
• Detect and intercept suspicious transaction patterns, including carding, money laundering (AML), account takeover (ATO), and payment method abuse.
• Analyze player behavior at the cashier level to uncover organized fraud rings and sophisticated bonus abuse linked to payment schemes.

Risk Decisions & Execution

• Apply immediate risk mitigation actions, independently triggering transaction holds, account freezes, and payment method restrictions.
• Drive KYC and EDD (Enhanced Due Diligence) requests for suspicious accounts to strictly validate player identities and source of funds.
• Manage and resolve complex chargeback disputes and internal JSM tickets related to financial suspicions without compromising operational SLAs.

Cross-team Collaboration & Process Improvement

• Partner with Compliance, Payments, and Finance teams to conduct deep-dive investigations into financial anomalies and potential security breaches.
• Document audit-ready case notes and maintain accurate internal tracking tables for all anti-fraud and payment actions.
• Optimize workflows by reporting bugs in payment logic, clarifying risk rules, and suggesting improvements to automated velocity checks.

What makes you a GR8 fit

Must-have

• 1+ year of hands-on experience in payments fraud, risk operations, or financial crime monitoring (preferably in iGaming or FinTech).
• Strong understanding of payment ecosystem mechanics, including credit card processing, e-wallets, and chargeback lifecycles.
• Proven ability to make fast, autonomous decisions under time pressure with high operational accuracy.
• Readiness to work in a 24/7 environment on a structured 4/2 rotating shift schedule (morning, evening, and night shifts).
• Intermediate (B1+) English level to communicate clearly with international payment partners and maintain documentation.
• Native Ukrainian or Russian. 

Nice-to-have

• Experience working with BI tools (like Tableau) or handling large transactional datasets.
• Familiarity with specialized fraud detection systems (e.g., SEON, Sift, or Accertify).
• Basic understanding of SQL for independent data validation and reporting.