Army and Air Force Exchange Service (AAFES)
Elmendorf AFB, Alaska
Roving Store Worker - Elmendorf AFB Main Express (21+)
Job details
- Location
- Elmendorf AFB, Alaska
- Work type
- Onsite
- Compensation
- $37,918 - $44,262/yr
- Posted
- 6 days ago
- Apply on
- sjobs.brassring.com
About this role
Job Description
As a Roving Store Worker, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We encourage you to be your best every day, make friends, and creating a supportive environment for our crew. Whether our customers are grabbing a quick snack or ordering by phone, you will be the first point of contact and responsible for providing expert customer service. Everyone loves Hunt Brothers Pizza and we love making hungry people happy. If you have a passion for pizza, join our team!
We offer flexible scheduling, medical, dental, life and disability insurance, vacation/sick leave and a 401K plan to qualifying associates. You’ll also have access to the installation and its facilities. As well as status as an employee of the DoD.
So what can you expect as a Roving Store Worker – Express at the Exchange?
We offer flexible scheduling, medical, dental, life and disability insurance, vacation/sick leave and a 401K plan to qualifying associates. You’ll also have access to the installation and its facilities. As well as status as an employee of the DoD.
So what can you expect as a Roving Store Worker – Express at the Exchange?
- Greet every customer with eye contact and smile in your authentic way.
- Responsible for multiple self-checkout registers while driving outstanding customer experience through proactive and customer focused actions and exceptional service. May assist with regular checkout stations as needed.
- Acknowledge every waiting customer as soon as they arrive to the Express to let them know you’ll be right with them.
- Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer.
- Ensure customers have an extraordinary experience while shopping.
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation.
Employment Category
Regular Full Time
Job Qualifications
Education: High school or equivalent. Creditable job-related experience may be substituted for the education requirement on a 9-month for 9-month basis.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Supervisor
No
Facility Name
JBER-ELM MAIN EXPC6GAS
Job Type
Hourly
Salary Minimum
$18.23
Salary Maximum
$21.28
Exchange Location
United States - Alaska - Elmendorf AFB/Fort Richardson
Major Duties
Operates ovens, roller grills, or similar kitchen equipment in environments where set procedures are followed and no cooking skills are required.
Heats, assembles, or otherwise prepares food items to support heat and eat and quick service restaurants (QSR). Ensures all condiments or complimentary foods are available during service times. May include stocking of grab-and-go or quick heat items. Maintains required sanitation and cleanliness of food preparation and service areas as well as all equipment utilized.
Transports merchandise from stockroom to sales floor and replenishes stock in a neat, presentable manner following instructions.
Conducts periodic stock counts; reports out of stock, slow moving, defective or damaged merchandise to management. Performs random price verifications and initiates corrective actions as instructed.
Stocks food, beverage, or retail supplies prior to service periods and replenishes items throughout the shift. Assists in maintaining accurate and up to date retail shelf labels.
Maintains required documentation including returned inventory logs, daily cash reports, and other related records. Operates a cash register or other point of sale equipment; rings sales, makes change, and processes cash, credit card, and check transactions. May enter new accounts, process refunds, and perform other transactional functions as directed.
Provides a high level of customer satisfaction through consistent, excellent service. Greets each customer upon contact and/or line of sight, actively listens to needs, and provides solutions to enhance satisfaction and loyalty. Builds trust and creates a welcoming environment to support a personalized customer experience. Resolves customer issues at the lowest possible level and communicates obstacles to management.
Actively communicates/promotes the benefits of the Military Star credit card to customers in order to drive sales growth and increase customer loyalty.
Performs other duties as assigned.
Heats, assembles, or otherwise prepares food items to support heat and eat and quick service restaurants (QSR). Ensures all condiments or complimentary foods are available during service times. May include stocking of grab-and-go or quick heat items. Maintains required sanitation and cleanliness of food preparation and service areas as well as all equipment utilized.
Transports merchandise from stockroom to sales floor and replenishes stock in a neat, presentable manner following instructions.
Conducts periodic stock counts; reports out of stock, slow moving, defective or damaged merchandise to management. Performs random price verifications and initiates corrective actions as instructed.
Stocks food, beverage, or retail supplies prior to service periods and replenishes items throughout the shift. Assists in maintaining accurate and up to date retail shelf labels.
Maintains required documentation including returned inventory logs, daily cash reports, and other related records. Operates a cash register or other point of sale equipment; rings sales, makes change, and processes cash, credit card, and check transactions. May enter new accounts, process refunds, and perform other transactional functions as directed.
Provides a high level of customer satisfaction through consistent, excellent service. Greets each customer upon contact and/or line of sight, actively listens to needs, and provides solutions to enhance satisfaction and loyalty. Builds trust and creates a welcoming environment to support a personalized customer experience. Resolves customer issues at the lowest possible level and communicates obstacles to management.
Actively communicates/promotes the benefits of the Military Star credit card to customers in order to drive sales growth and increase customer loyalty.
Performs other duties as assigned.