Sales Account Leader/ Customer Service Representative

Primary Duties & Responsibilities:

Other duties may be assigned.  In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of Company policies and procedures related to job safety, including safety rules and regulations. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable Company policies and procedures.  In the event of uncertainty or lack of knowledge of Company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

• Liaison with customer sourcing.
• Coordinates customer shipping requirements with certified scheduling reports.
• Responsible for maintaining customer demand in Wyman Gordon ERP system (dates, quantities, shipping addresses, etc).
• Preparing bids and negotiating specifications and contractual provisions.
• Coordinate and monitor the scheduling, pricing, and technical performance of company programs.
• Sets up new account information and resolves customer issues/problems.
• Responsible for ensuring customer adherence to contract terms and conditions.
• Performs additional tasks as required.
• Work with different levels of personnel within an organization to analyze and solidify an overall contract strategy.

Required Skills:

• Excellent communication skills.
• PC/Symix/Syteline skills.
• Self-directed and works well in a matrix organization.
• Attention to detail and the ability to spot errors and inconsistencies
• Ability to work with a team at all levels of an organization

Experience & Education

• Bachelor’s degree required.
• Four-years related work experience.
• Aerospace Industry experience
• Familiarity with standard cost concepts, practices, and procedures within a particular field.
• US Citizenship or Perm Residency is required due to government military contracts

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.  The employee frequently is required to sit.  The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, extreme heat, risk of electrical shock, and vibration.  The noise level in the work environment is usually loud

With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, and forgings for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability – not just in the materials and products we make, but in the people we recruit.

PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers while continually pursuing strategic, profitable growth.

In 2016, Berkshire Hathaway, led by Chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp.