Salesforce/CRM Systems Consultant

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a **business systems consultant,**you’ll support Salesforce, our cloud-based customer relationship management (CRM) platform. In this role, you’ll serve as the business subject matter expert and primary liaison between business teams and IT, leading system enhancements, process improvements, and complex project work. You’ll partner closely with product owners, business systems analysts, developers, quality assurance, and collaborators to define requirements, evaluate solutions, support design and testing, and drive successful implementation of Salesforce initiatives.

**This is a remote position with occasional travel to an office for meetings and/or training.**

**Must-have qualifications**

• A minimum of eight years experience in business systems (e.g., systems integration, implementing technology solutions, project management, process design and optimization, testing and troubleshooting systems, training and supporting users, ensuring compliance and security, gathering and documenting requirements).
• {OR} Bachelor's degree or higher and a minimum of five years experience in business systems (e.g., systems integration, implementing technology solutions, project management, process design and optimization, testing and troubleshooting systems, training and supporting users, ensuring compliance and security, gathering and documenting requirements).

**Preferred skills**

• Prior CRM knowledge.
• Salesforce configuration experience.
• Strong requirements gathering and business analysis skills.
• Experience writing use cases and business requirements.
• Strong communication and presentation skills with the ability to influence collaborators.

**Compensation**

• $81,400 - $131,200/year depending on position level and experience.
• Gainshare annual cash incentive payment up to 30% of your eligible earnings based on company performance.

**Benefits**

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
• Onsite gym & healthcare at large locations

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes &Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

_For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at[https://www.progressive.com/careers/how-we-hire/faq/job-scams/](https://www.progressive.com/careers/how-we-hire/faq/job-scams/)_

**Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.**