SDE II, Aspen

If you are looking for an opportunity to solve deep technical problems and build innovative AI-powered experiences in a fast-paced environment while working with smart, passionate software developers, this might be the role for you.

Within the Transportation Technology and Services organization, Aspen is building the future of intelligent operations for Amazon Relay. Our mission is to develop Relay Assistant (Relay Compass) — an AI-powered operating system that helps carriers manage freight operations through conversational, proactive, and agent-driven workflows. We believe the next generation of logistics software will move beyond static workflows and dashboards toward intelligent assistants that understand context, reason across systems, and help carriers make better operational decisions in real time.

Aspen combines advances in large language models, agentic AI, voice experiences, orchestration frameworks, and deep transportation domain integrations to simplify the complexity of middle-mile logistics. Our vision is to create a trusted, intelligent companion for carriers that can assist with everything from load discovery, fleet operations, and disruption management to support, coaching, and workflow automation. By embedding AI directly into the Relay experience, we aim to reduce operational friction, surface actionable insights proactively, and enable carriers to focus on growing their business while delivering safely and reliably for Amazon.

Our team is pioneering new capabilities across conversational AI, multi-agent systems, memory and context management, voice interfaces, evaluations, guardrails, experimentation frameworks, and real-time operational intelligence. We work closely with partner teams across Amazon to build scalable, secure, and highly reliable AI systems that can operate at Amazon scale.

Our team is actively seeking motivated and multi-talented individuals who are passionate about reinventing transportation and logistics through applied AI and large-scale distributed systems.

About the team
If you are looking for an opportunity to solve deep technical problems and build innovative solutions in a fast paced environment working with smart, passionate software developers, this might be the role for you.

Within the Transportation Technology and Services organization, Relay Central delivers a seamless, intelligent, and trusted foundation that empowers and enables Amazon’s middle mile carriers to thrive in a fast-moving, complex environment. We believe that great products and features should be an enabler and let carriers focus on what matters most – safety, reliability, and performance on the road while delivering for Amazon to grow their business. By unifying essential capabilities into one cohesive team and experience for carriers, we reduce friction, streamline decisions, and enable carriers to operate with confidence. Our vision is to be the backbone of Amazon Relay, built on thoughtful design, deep system integrations, and continuous innovation. We aim to simplify the complexity, surface the right insights at the right time, and scale the evolving needs of the network. Ultimately, Relay Central aspires to be the trust control tower for our carriers that unlock carrier potential to help shape the future of transportation.

Relay Central creates a unified offering for carriers that enables smooth onboarding, effective trip management, and an exciting loyalty program experience, while upholding the highest standards for safety, compliance, trust, and delivery quality.

Our team is actively seeking motivated and multi-talented individuals who are passionate about (re)inventing and transforming the transportation and logistics operations.

Key job responsibilities
You’ll design and develop software used worldwide by our transportation partners and will regularly interact with engineering and business leadership. You will participate in the planning and execution of technology projects and operational excellence initiatives. You’ll also mentor junior engineers in employing strong design and implementation practices.
To accomplish this, you will be expected to have an established background in building scalable software systems, great communication skills, and a motivation to achieve results in a fast paced environment. You should be somebody who enjoys working on complex software, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals. Experience with building and operating the web services backing mobile applications, especially at massive scale, will be very applicable and helpful.
Come and see for yourself why we are one of the most admired companies in the US, rated #1 in Innovation and # 1 in Customer Service, and be part of our tradition of working hard, having fun and making history!

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 1+ years of software development engineer or related occupational experience
- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
- 1+ years of Object Oriented Design experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 143,700.00 - 194,400.00 USD annually