City and County of Honolulu, HI
Honolulu or Hawaii

SECRETARY III (SR-16) [1 vacancy]

Onsite$52,656 - $64,056/yrPosted 3 days ago

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Apply to SECRETARY III (SR-16) [1 vacancy] at City and County of Honolulu, HI

Job details

Location
Honolulu or Hawaii
Work type
Onsite
Compensation
$52,656 - $64,056/yr
Posted
3 days ago
Apply on
governmentjobs.com

About this role

About the Department


Be the Heart of Office Operations!
Start your rewarding career with the City and County of Honolulu today!

Ready to make a difference through exceptional administrative support? The Department of Enterprise Services (DES), Honolulu Zoo is seeking a Secretary IIIThis full-time, permanent role in Honolulu involves providing executive administrative support, managing office operations, and applying knowledge of zoo operations while serving staff and the public.

What You Will Do:
  • Manage executive communications by organizing schedules, coordinating meetings, screening calls and visitors, and preparing official correspondence.
  • Maintain office operations by keeping accurate records, files, reports, payroll documents, personnel information, and office inventories.
  • Coordinate administrative support by supervising office staff as needed, assigning work, and ensuring daily office functions run smoothly.
  • Serve as the primary liaison between the Director, Assistant Director, and division supervisors to facilitate communication and follow-up.
  • Support organizational compliance by maintaining forms, updating administrative policies and procedures, and responding to routine inquiries and office needs.
  • Perform other related duties as needed.

Special Working Conditions:
  • Work schedule is Monday to Friday from 7:45 a.m. to 4:30 p.m. 
  • May be required to work nights, weekends, and holidays based on operational needs.

***Actual salary will be commensurate with applicable experience, pending approval.*** 

Enjoy excellent employment benefits including generous time off (up to 21 vacation days, 21 sick leave days, and holidays), comprehensive health coverage, retirement plan, career development, and much more! View details about all our available benefits by clicking on the “Benefits” tab at the top of this posting or visiting https://www.honolulu.gov/dhr/benefits/.

Apply today and take the first step toward a lasting career!

Position Duties

Some notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your email account in a timely manner. To ensure proper delivery, please make sure you:
   - use a valid e-mail account;
   - verify your e-mail address is entered correctly on your GovernmentJobs account;
   - are subscribed to e-mail notices;
   - check your spam folders; and
   - add [email protected] and [email protected] to your contact list.

Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply.

Minimum Qualifications

At the time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment. 

EDUCATION REQUIREMENT:

Equivalent to graduation from high school. Responsible work experience demonstrating the ability to perform the essential functions of the job may be substituted for education.

EXPERIENCE REQUIREMENT:
Four (4) years of secretarial, stenographic or substantive clerical experience.

Substitution: 
1. An associate’s degree from a regionally accredited college or university or equivalent may substitute for up to one (1) year of secretarial, stenographic, or substantive clerical experience. 
2. A bachelor’s degree from a regionally accredited college or university or equivalent may substitute for up to two (2) years of secretarial, stenographic, or substantive clerical experience.

Education Verification: Education information must be listed clearly on your application. If available, please attach a legible electronic copy of your diploma, official transcripts, and/or applicable foreign credential evaluation to your application. As part of the hiring process, you may be asked to furnish documentation to verify your education to move forward for further consideration.

Must be able to:
  • Apply office practices and procedures.
  • Operate word processors and microcomputers, as required.
  • Maintain filing methods and systems.
  • Use proper grammar, spelling, and word usage.
  • Apply principles and practices of supervision, as required.
  • Take dictation at the rate of 80 words per minute and transcribe notes accurately, as required.
  • Type and/or key/input information accurately.
  • Understand and effectively use word processing and other software applications.
  • Summarize and brief materials.
  • Work harmoniously with others.

LICENSE REQUIREMENT:
Valid Hawaii State Driver's License (Type 3/automobile), as required.

Other Qualifications

If you qualify for the position, your name will be eligible for consideration for the current vacancy and future job openings with this job title. Screening will be based on the education, experience, and other job-related information provided in your application. Failure to provide sufficient information may result in your application being rejected or your receiving a lower rating. All information provided on an application is subject to verification. As applicable, false or misleading statements or omissions of material facts are grounds for disqualification and/or termination of employment with the City and County of Honolulu.

Benefits

What are the benefits of being a City Employee?

-- Vacation: Employees may earn up to 21 days per year.

-- Sick Leave: Employees may earn up to 21 days per year.

-- Holidays: 13 days a year; 14 days during election years.

-- Training and Development: Computer, career, and personal enhancement courses are offered; curriculum designed for employee, supervisory, and management development.

-- Medical, Dental, Prescription Drug, and Vision Care: Various health insurance plans are available. Premiums are subsidized by the City and deductible from pre-tax income for participants of the Premium Conversion Plan (PCP).

-- Group Life Insurance: No cost for eligible employees.

-- Deferred Compensation Plan: Invest in your future...choose to defer part of your pre-tax income for retirement.

-- Retirement Plan: The Employees' Retirement System (ERS) of the State of Hawaii administers retirement benefits for State and County employees. Employee contribution required.

-- Commuter Choice Pre-Tax Benefits: Employees may designate certain transportation expenses (TheBus, LOTMA, Vanpool Hawaii, etc.) as a pre-tax item

-- Parking: Some job locations offer parking on-site; others may have access to parking at low monthly rates.

-- Direct Deposit: Direct deposit of paychecks to a designated financial institution is available.

-- Employee Assistance Program (EAP): Confidential, professional counseling and resource referral.

-- Public Service Loan Forgiveness (PSLF) Program: A federal program forgiving the balance of federal student loans for individuals working in public service. For program requirements and additional information, please visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

To view additional information, please visit our Benefits of City Employment page. 

* All benefits as stated above, are subject to eligibility requirements and to legislative and/or negotiated changes. Individuals are responsible for any related fees or charges that may apply.

Supplemental Questions

01
APPLICATION GUIDELINES & INSTRUCTIONS
When applying for this position, please thoroughly complete the Education, Work Experience, and Supplemental Question sections of your application. The information provided in these sections, particularly the job-specific Supplemental Questions, will be used to determine whether you meet the qualification requirements for the job and your final score. Failure to provide detailed and complete information or submit any required documentation may result in your application being rejected or you receiving a lower score.

Please do not submit resumes in place of completing any of these sections.

List each work experience separately, do not combine jobs. For example, if you've held more than one position or job level(s) for the same employer, they should be listed and described separately so that the resulting changes in your duties and responsibilities are accurately reflected. If any part of your experience is unclear, you may be asked to provide a copy of your official job/position description (PD).

In general (unless otherwise specified on the job posting), the following criteria is utilized for evaluation of the Minimum Qualification Requirements:
  • Substitute, temporary assignment, internship or volunteer experience requires an official letter of verification from your supervisor and/or Human Resources department. The letter should include the job title, employment dates, number of hours worked, a description of the duties performed, and a contact name and phone number.
  • Concurrent or overlapping experiences and/or education will NOT be double credited.
  • Professional experience refers to work that generally involves independent critical thinking, solving complex, non-routine problems, preparing reports, and interpreting and applying technical information.
  • Most work experience as an intern will NOT be creditable as equivalent to professional experience.
  • Calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be pro-rated. Hours worked in excess of 40 hours/week will not be extra credited.
    1. Example: Twelve months of experience at 20 hours/week will be pro-rated to six months of experience.
    2. Example: Twelve months of experience at 60 hours/week will be credited as one year of experience, NOT one and a half years.
  • All requirements for the position must be met at the time of application or by the closing date of the recruitment.

Possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position.

Any information you submit is subject to verification. Supporting documents must be either electronically attached to your application or submitted to our office at: Department of Human Resources, 650 South King Street, 10th Floor, Honolulu, HI 96813. Documents should be identified by job title and recruitment number.

If you previously submitted education documents (e.g., transcripts, diploma, etc.) to our office, for most cases you are not required to resubmit them. Supporting documents with an expiration period (e.g., driver's license, Department of Transportation medical certificate, etc.) will need to be submitted with each application to verify possession of a current license or certificate at the time specified on the job posting.
  • I certify that I have read and understand the above statements.
02
EDUCATION & EXPERIENCE REQUIREMENT
The Secretary III position requires an equivalent to graduation from high school and four (4) years of secretarial, stenographic or substantive clerical experience. Do you meet the education AND experience requirements?
  • Yes
  • No
03
SECRETARIAL/STENOGRAPHIC Describe your secretarial and stenographic experience..

Include the following in your explanation:
  1. The position(s) listed in the Work Experience section of your application where you performed this work,
  2. The specific secretarial and/or stenographic duties you performed (e.g., executive support, meeting minutes, records management, and/or office coordination)
  3. The types of systems, software applications, and/or equipment you used to perform these duties, and
  4. The approximate amount of hours spent each week on these tasks.

(If you do not have experience in this area, indicate "None.")
04
SUBSTANTIVE CLERICAL WORK Describe your substantive clerical experience.

Include the following in your explanation:
  1. The position(s) listed in the Work Experience section of your application where you performed this work,
  2. The specific clerical duties you performed (provide specific examples)
  3. The types of systems, software applications, and/or equipment you used to perform these duties, and
  4. The approximate amount of hours spent each week on these tasks.

(If you do not have experience in this area, indicate "None.")
05
EXPERIENCE REQUIREMENT SUBSTITUTION:
  1. An associate’s degree from a regionally accredited college or university or equivalent may substitute for up to one (1) year of secretarial, stenographic, or substantive clerical experience.
  2. A bachelor’s degree from a regionally accredited college or university or equivalent may substitute for up to two (2) years of secretarial, stenographic, or substantive clerical experience.
Education Verification: Education information must be listed clearly on your application. If available, please attach a legible electronic copy of your diploma, official transcripts, and/or applicable foreign credential evaluation to your application. As part of the hiring process, you may be asked to furnish documentation to verify your education to move forward for further consideration.

If you are using education to substitute for some of the experience requirement, please provide the following:
  • The name of the college/university you attended,
  • The location of the college/university,
  • The specific degree and major area of study you completed.
Example 1: University of Hawaii at Manoa, Bachelor of Science in Sociology, pending graduation May 16, 2026.
Example 2: University of Nevada, Las Vegas, Bachelor of Arts in Political Science.

Required Question

Agency Information

EmployerCity and County of HonoluluAddress 650 South King Street, 10th Floor

Honolulu, Hawaii, 96813 Phone(808) 768-8536
Website https://www.honolulu.gov/dhr/
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About City and County of Honolulu, HI

City and County of Honolulu, HI
Honolulu or Hawaii