Security Operations Dispatcher/ Clerk @ Maintenance & Operations #3945
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About this role
DEFINITION: Under supervision, performs work operating District central station security system; monitors, programs and administers functions related to all District intrusion alarm systems; exercises independent judgment in making decisions on a variety of problems in accordance with established procedures, and performs related work as required.
Work Length: 8 hours per day
Days Worked: 260 days per year
Work Hours: Mon, Tue, Wed 3 pm - 11 pm, Sat and Sun 7 am - 3 pm (Thursday and Friday OFF)
EXAMPLE OF DUTIES:
- Monitors and administers the activities of all District security systems via District central station monitoring equipment
- Dispatches and directs District personnel and/or police services personnel to alarm/intrusions situations
- Relays programming changes necessary to adjust to circumstances
- Arms and disarms zones, partitions and systems as required or directed
- Activates/deactivates personal identification numbers as directed
- Changes alarm account information
- Collects and prepares data for reports
- Accesses database and provides various reports in various formats as needed
- Receives and dispenses information to authorized users and the general public
- Logs and documents site system problems and complaints
DESIRABLE QUALIFICATIONS:
Training and Experience: A combination of training and experience equivalent to two years’ experience in general officer or security operations work.
Knowledge of:
- General office procedures
- Security operations
- Purpose, function and practices of the Operations Department
- Functions of school sites and other District departments
Skill in:
- Operating a computer and software
- Responding to potentially demanding situations
- Dealing tactfully and effectively in person and on the phone
- Maintaining records and preparing reports
- Establishing and maintaining effective work relationships
Ability to:
- Work independently
- Work rotating shifts
Licenses and Certificates:
- A valid California driver’s license
CST, Salary Range: 424
DIABLO UNIFIED SCHOOL DISTRICT
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