Location Designation: Hybrid - 3 days per quarter 

Role Overview

The Senior Technical Automation Engineer, Site Reliability Engineering (SRE), is responsible for designing and delivering enterprise-scale automation solutions that improve the reliability, security, and operational efficiency of New York Life's hybrid infrastructure. This role combines deep expertise in infrastructure automation, virtualization, cloud technologies, and Site Reliability Engineering (SRE) practices to modernize critical technology platforms supporting the company's business operations.

Working closely with infrastructure, cloud, cybersecurity, architecture, and application teams, you will lead automation initiatives across VMware, on-premises, and cloud environments. You will define engineering standards, implement Infrastructure-as-Code (IaC) solutions, and drive platform resiliency while ensuring compliance with enterprise governance, security, and regulatory requirements. As a senior technical leader, you will mentor engineers, influence automation strategy, and help accelerate New York Life's infrastructure modernization journey.

What You'll Do

• Design, implement, and continuously improve enterprise automation solutions across hybrid infrastructure environments, leveraging Infrastructure-as-Code, configuration management, and orchestration technologies to improve scalability, consistency, and operational efficiency.

• Lead automation initiatives across VMware, private cloud, and public cloud platforms (AWS, Azure, and Google Cloud Platform), supporting infrastructure provisioning, configuration management, lifecycle management, patching, and platform modernization.

• Build and optimize automation frameworks, CI/CD pipelines, and deployment processes that enable secure, reliable, and compliant infrastructure delivery while reducing manual effort and operational risk.

• Partner with infrastructure, cybersecurity, architecture, risk, and compliance teams to ensure automation solutions align with enterprise security standards, governance requirements, and regulatory expectations while improving platform resiliency and audit readiness.

• Provide technical leadership, architectural guidance, and mentorship to engineering teams by establishing automation standards, documenting reusable engineering patterns, and driving adoption of modern Site Reliability Engineering and automation best practices.

What You'll Bring

Required Skills

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent combination of education and experience.

• Extensive experience designing and implementing enterprise infrastructure automation solutions within large, complex technology environments.

• Deep expertise administering and automating VMware technologies, including vSphere, ESXi, vCenter, vSAN, and NSX.

• Hands-on experience developing Infrastructure-as-Code solutions using Terraform, Ansible, PowerShell DSC, or comparable automation technologies.

• Experience supporting hybrid cloud environments across VMware and one or more public cloud platforms, including AWS, Microsoft Azure, or Google Cloud Platform.

• Strong scripting and automation skills using PowerShell, Python, Bash, or similar languages.

• Experience building and supporting CI/CD pipelines and modern DevOps automation practices.

• Strong understanding of infrastructure security, compliance, operational resiliency, disaster recovery, and governance within regulated enterprise environments.

• Excellent analytical, problem-solving, communication, and collaboration skills with the ability to influence technical decisions across multiple engineering teams.

• Demonstrated ability to mentor engineers, establish engineering standards, and lead complex technical initiatives.

Preferred Skills

• Experience supporting infrastructure within the insurance, financial services, or other highly regulated industries.

• Experience with Kubernetes, container platforms, and cloud-native infrastructure automation.

• Familiarity with observability, monitoring, and Site Reliability Engineering (SRE) principles and tooling.

• Experience driving enterprise infrastructure modernization and cloud transformation initiatives.

Success Looks Like

• Enterprise infrastructure is consistently provisioned, configured, and managed through standardized automation, reducing manual effort and operational risk.

• VMware and hybrid cloud environments demonstrate improved scalability, stability, resource utilization, and operational resiliency.

• Infrastructure deployments become faster, more reliable, and more consistent through Infrastructure-as-Code and automated delivery pipelines.

• Automation solutions strengthen security, governance, and compliance while improving audit readiness and reducing configuration drift.

• Engineering teams adopt reusable automation standards and best practices that accelerate delivery and improve operational excellence across the organization.

• Infrastructure modernization initiatives deliver measurable improvements in service availability, operational efficiency, and cloud adoption.

Pay Transparency

Salary Range: $100,000-$143,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

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Job Requisition ID: 94445