New York Life Insurance
Cleveland, Ohio
Senior Associate, Voice of the Customer (Cleveland, OH, US)
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Apply to Senior Associate, Voice of the Customer (Cleveland, OH, US) at New York Life InsuranceJob details
- Location
- Cleveland, Ohio
- Work type
- Hybrid
- Compensation
- $90,000 - $128,500/yr
- Posted
- May 19, 2026
- Apply on
- jobs.newyorklife.com
About this role
Experience in customer experience, insights, analytics, or service operations; strong analytical and storytelling; able to influence without direct authority; experience with surveys and operational metrics.
What you'll do at New York Life Insurance:
- Design surveys
- Govern surveys
- Analyze results
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