Senior Client Success Specialist - Resident Program

Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.

More information is available on the company's website at: www.alliant.com.

 

SUMMARY 

 

The Sr Client Success Specialist is responsible for providing expert program guidance to clients and tenants.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES  

 

Reviews residents' third party insurance policies to determine compliance with client's requirements for opting out of damage waiver program.

 

Connects with clients on penetration decreases.

 

Implements new properties for existing clients.

 

Provides client and resident facing customer service.

 

 

QUALIFICATIONS 

EDUCATION / EXPERIENCE 

 

Bachelor's Degree or equivalent experience

 

Two (2) or more years relevant experience

 

  

SKILLS

 

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

 

Excellent verbal and written communication skills

 

Excellent problem solving and time management skills

 

Excellent planning, organizational and prioritization skills

 

Excellent interpersonal and customer service skills

 

Ability to work within a team and to foster teamwork

 

 

 

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We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the "Apply" button.

Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.

Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to [email protected]

For more information on Alliant Insurance Service's benefits, please visit www.alliant.com/about/careers/benefits