Freddie Mac
McLean or Dallas
Senior Contact Center Agent, Consumer Assistance Network
Job details
- Location
- McLean or Dallas
- Work type
- Onsite
- Compensation
- $82,000 - $124,000/yr
- Posted
- 4 days ago
- Apply on
- freddiemac.wd5.myworkdayjobs.com
About this role
5-7 years of customer service or call center experience; CRM usage; strong phone-based support; mortgage/loan servicing knowledge; ability to explain complex mortgage concepts; strong communication and analytical skills; familiarity with AI/chatbots.
What you'll do at Freddie Mac:
- Phone support
- Email support
- Learning development
Apply to this Senior Contact Center Agent, Consumer Assistance Network role at Freddie Mac with a tailored resume on ApplyBolt.