The New York Times
New York City, New York

Senior Director, End User Support

Hybrid$200,000 - $250,000/yrPosted 3 days ago

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Job details

Location
New York City, New York
Work type
Hybrid
Compensation
$200,000 - $250,000/yr
Posted
3 days ago
Apply on
job-boards.greenhouse.io

About this role

Bachelor's in IT/CS/Business or equivalent; 8+ years in technology support; 5+ years managing support teams; experience with ITSM (e.g., ServiceNow), budgeting, vendor management, and leading global/hybrid teams.

What you'll do at The New York Times:

  • leading support
  • managing operations
  • driving automation

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About The New York Times

The New York Times
New York City, New York