Kentro
Woodlawn, Maryland

Senior IVR Analyst

Hybrid$145,000 - $155,000/yrPosted 1 week agoPublic Trust

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Job details

Location
Woodlawn, Maryland
Work type
Hybrid
Compensation
$145,000 - $155,000/yr
Clearance
Public Trust
Posted
1 week ago
Apply on
careers.kentro.us

About this role

7+ years IVR integration and system architecture experience; bachelor’s degree in a technical field; hands-on AWS (Amazon Connect, Q, Contact Lens, Bedrock, Athena); strong SQL, Tableau/QuickSight, Python, and SDLC/Agile familiarity.

What you'll do at Kentro:

  • analyzing data
  • designing IVR
  • resolving issues

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About Kentro

Kentro
Woodlawn, Maryland