EXL Talent Acquisition Team
Cluj-Napoca or United States or United Kingdom
Senior Manager
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Apply to Senior Manager at EXL Talent Acquisition TeamJob details
- Location
- Cluj-Napoca or United States or United Kingdom
- Work type
- Hybrid
- Compensation
- $143,000 - $145,000/yr
- Posted
- Jun 23, 2026
- Apply on
- fa-ewjt-saasfaprod1.fa.ocs.oraclecloud.com
About this role
- Will execute transition of processes with end to end accountability
- Consultants in this practice will be required to work closely with our clients on onsite projects
- Provide ground level assessment and recommendations on processes with respect to process re-engineering and offshoring feasibility.
- The job will involve extensive interaction with business users, senior management and IT personnel of EXL.
- To lead client engagements, ensuring consistent service delivery
- Business development in select accounts
Responsibilities
Primary Internal Interactions
- Transitions Reviews. Program Leads, Transitions Managers, Operations Leads, Operations Managers, Quality and PE team
- Solutioning and implementation design. BD Team, Strategic Deal Team, designated operations and enabling functions engaged on case by case basis
- Training and Development. Program Leads, Transitions Managers, Training function, external vendors as needed
The primary external interactions of the resource will be in the Solutioning and Implementation Design role wherein the incumbent will interact with client stakeholders to present the solution and Transitions capabilities, and transition selected processes
Qualifications
Education Requirements
- Graduate / Post Graduate in any stream
- PMP, PgMP certification (preferred)
Work Experience Requirements
- 10+ years of experience, most of which should be in BPO environment
- 3+ years of the BPO experience should be in Transitions
- Should have hands-on experience of migrating processes
- Program Management experience of a small to medium size engagement
- Valid (10 year / 5 year) US &/or UK Visa will be an added advantage
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