Geico
Richardson or Lakeland or Macon or Virginia Beach or Tucson or Fredericksburg
Senior Manager, Workforce Management
Job details
- Location
- Richardson or Lakeland or Macon or Virginia Beach or Tucson or Fredericksburg
- Work type
- Hybrid
- Compensation
- $108,000 - $169,000/yr
- Posted
- Apr 21, 2026
- Apply on
- geico.wd1.myworkdayjobs.com
About this role
5+ years WFM in high-volume contact center; 4+ years leadership; experience with NICE WFM, AWS Connect, Alvaria; strong analytics; bachelor's degree; CWPP or similar certification a plus.
What you'll do at Geico:
- lead team
- forecasting planning
- intraday management
Apply to this Senior Manager, Workforce Management role at Geico with a tailored resume on ApplyBolt.