Coinbase
Senior Product Manager, CX Automation
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Apply to Senior Product Manager, CX Automation at CoinbaseJob details
- Work type
- Remote
- Compensation
- $207,485 - $244,100/yr
- Posted
- 6 days ago
- Apply on
- coinbase.com
About this role
7+ years product management experience; experience building AI-powered customer support products; familiarity with automation metrics (automation rate, CSAT, deflection); experience with Amazon Connect, Sprinklr, Salesforce; strong cross-functional collaboration.
What you'll do at Coinbase:
- owning roadmap
- driving automation
- building AI
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