Kentro
Woodlawn, Maryland
Senior Workforce Management (WFM) Subject Matter Expert
Job details
- Location
- Woodlawn, Maryland
- Work type
- Hybrid
- Compensation
- $120,000 - $130,000/yr
- Clearance
- Public Trust
- Posted
- 3 weeks ago
- Apply on
- careers-kentro.icims.com
About this role
Extensive leadership in WFM for large contact centers; Verint WFO expertise; Agile experience; advanced Excel; strong executive communication.
What you'll do at Kentro:
- Lead standup
- Define processes
- Develop SOPs
Apply to this Senior Workforce Management (WFM) Subject Matter Expert role at Kentro with a tailored resume on ApplyBolt.