Globex Performance
Toms River, New Jersey

Service Advisor/customer service

Onsite$40,000 - $80,000/yrPosted 2 days ago

Job details

Location
Toms River, New Jersey
Work type
Onsite
Compensation
$40,000 - $80,000/yr
Posted
2 days ago
Apply on
elite-worldwide-careers.careerplug.com

About this role

Benefits:
  • Competitive salary
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
The Service Advisor Role
We’re looking for a Service Advisor who understands how to balance customer care, clear communication, and sales. This role serves as the primary point of contact for customers throughout the service process and is responsible for building trust, presenting recommendations, coordinating workflow, and ensuring a professional experience from intake through delivery. The Service Advisor plays a critical role in customer satisfaction, shop efficiency, and revenue growth.  This role does not require previous service advisor job history.  We can train the right candidate.  If you have a positive attitude and aren't afraid to talk to people this can be a great fit.  Pay does vary based on experience. 


Requirements and Responsibilities
• Greet customers professionally and guide them through the intake and inspection process
• Build and present estimates using digital inspections and approved pricing guidelines
• Communicate clearly with customers, technicians, and parts staff to manage timelines and expectations
• Follow all intake, documentation, follow up, and delivery procedures
• Ensure a positive final experience through quality control, delivery review, and post service follow up


You May Be a Great Fit If You:
* You enjoy the off road/performance market
* Want to work in a company that has a great culture that isn't full of drama
* Want to have a long term career with a solid growth plan
* Enjoy working directly with customers and building long term relationships
* Are comfortable presenting recommendations and asking for the sale
* Stay organized and calm while managing multiple vehicles and customers
* Follow processes  without cutting corners
* Take ownership of the full customer experience from start to finish
* Love to problem solve and help customers turn their visions into reality.




Compensation: $40,000.00 - $80,000.00 per year

Elite Network shop owners are committed to building better workplaces, not just better businesses. Our member shops prioritize leadership development, ongoing training, clear career paths, and a positive team culture where people are respected and supported. That means stable jobs, strong leadership, modern processes, and owners who believe your growth matters as much as the company’s success. When you join an Elite shop, you’re not just getting a job. You’re joining a team that’s serious about doing things the right way.

This shop is independently owned and operated. Your application will go directly to the shop owner and all hiring decisions will be made by the management of this shop. All inquiries about employment at this shop should be made directly to the shop location, and not to Elite Worldwide Corporate.

Why Should You Join Us?

varies by location

Flexible Scheduling
Competitive Compensation
Career Advancement Opportunities

About Globex Performance

Globex Performance
Toms River, New Jersey