Service Center Repair Technician II

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Manufacturing

Job Sub Function:

Robotics Service & Repair

Job Category:

Business Enablement/Support

All Job Posting Locations:

Cincinnati, Ohio, United States of America

Job Description:

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for Service Center Repair Technician II.

Purpose: This role is an entry-level, individual contributor that supports Service & Repair by troubleshooting complaints & performing repairs, preventative maintenance, and verification testing of capital medical devices. Working under general supervision, this role performs repair operations and ensures adherence to regulatory and company health, safety, and quality standards.

You will be responsible for:

• Perform preventative maintenance, troubleshooting, disassembly/reassembly, calibration, functional and safety testing, and resolve equipment problems for surgery products.
• Compliance & documentation: maintain accurate service records and documentation while ensuring compliance with regulatory, quality, and company policies.
• Support service operations by assisting with equipment validation, resolving non-conforming product issues, maintaining inventory, and meeting service goals.
• Follow all safety requirements and collaborate with team members to identify equipment issues, communicate concerns, and support continuous improvement initiatives.

Qualifications/Requirements:

Education:

Technical Associates Degree or equivalent experience preferred

Experience and Skills:

Required:

Basic knowledge of electrical components

Basic verbal and written communication skills, including Microsoft Office Suite

Ability to perform problem solving tasks & use test equipment, hand tools, and fixtures

Preferred:

2+ years of related experience in the Medical Device industry or other regulated fields

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation,  external applicants please contact us via https://www.jnj.com/contact-us/careers.  Internal employees contact AskGS to be directed to your accommodation resource.

#LIOnsite

Required Skills:

 

 

Preferred Skills:

Agile Manufacturing, Analytical Reasoning, Assembly Operations, Auto-CAD Design, Calibration Procedures, Circuit Designs, Communication, Computer Programming, Execution Focus, Good Manufacturing Practices (GMP), Innovation, Issue Escalation, Plant Operations, Problem Solving, Process Oriented, Repair Management, Robotic Automation, Service Request Management

 

 

The anticipated base pay range for this position is :

$41,000.00 - $66,700.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).



This position is eligible to participate in the Company’s long-term incentive program.



Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits