Services, Technician

Responsibilities & Duties:

• Analyze a wide variety of rejected electronic assemblies (product) using a variety of test equipment, simulators and troubleshooting skills to perform necessary testing and inspections to determine root cause of failures with minimal instructions after training.
• End to end technical support for users/customers.
• Troubleshoot and diagnose complex problems with product, define possible solutions and clearly define root cause of problem.
• Resolving equipment failures.
• Adheres to safety guidelines in performing all job functions and duties.
• Other duties as assigned.

Education & Experience:

• An associate degree in electronics or equivalent technical school.
• Ability to read schematics, diagrams, and follow written and verbal descriptions.
• Ability to use multimeter and power supply.
• Repair, modification, and rework experience to PCB assemblies (in Manufacturing or Engineering environments a bonus).
• Experience in tech support.
• or equivalent life experience.

Skills and Knowledge:

• Basic electronic knowledge.
• Proficient with power and hand tools.
• Experience with the use of multi meter.
• Experience with circuit board troubleshooting.
• Soldering and de-soldering skills with surface mount and through hole components.
• Communication skills for employee/customer interactions.
• Computer and math skills enough to perform department related tasks.
• Attention to detail.
• Ability to work/communicate effectively with people.
• Ability to follow established procedures.
• Efficient and able to complete tasks in a timely manner.

Work Environment & Physical Requirements:

• Ability to lift 50 lbs.
• Ability to sit/stand for extended periods.
• Ability to handle and assemble small parts.
• Able to work with a diverse range of people.

Work Schedule:

• Monday-Friday.
• 8 Hour Shift.
• Day Shift.