Shop Technician

Overview

As a Shop Technician, you'll be at the heart of setting up Sharp Business Equipment in-house efficiently and professionally. This role involves providing top-notch internal customer service to delivery drivers and field technicians who rely on remote technical support during installations. You'll also get hands-on experience with occasional on-site troubleshooting and installations. Responsibilities include managing schedules, keeping detailed records, and ensuring our setup shop and warehouse are organized and running smoothly.

Responsibilities

• Assemble and program equipment to meet delivery timelines, ensuring everything is set up seamlessly.
• Keep meticulous records of equipment setups and manage inventory to ensure everything is accounted for.
• Assist field technicians with parts and service manual questions, using your technical expertise to solve problems.
• Keep our setup shop on track with schedules, making sure everything runs like clockwork.
• Maintain a clean and organized setup area to create a safe and welcoming workspace.
• Handle "level one" service calls and perform preventative maintenance to keep our equipment in top shape.
• Work with our service team to troubleshoot and repair equipment in-shop, ensuring our customers are always satisfied.
• Complete Sharp equipment pre-testing and training, staying up-to-date with the latest advancements.
• Perform mechanical and electronic adjustments on equipment as needed, contributing to our team's success.
• Take on projects assigned by our leadership team, bringing your energy and ideas to the table.
• Assist with warehouse operations and deliveries when needed, keeping everything moving smoothly.
• Pitch in wherever needed, whether it's fulfilling equipment orders or helping with inventory counts.