SOC Shift Lead (VA, Alexandria)

RiVidium is seeking a SOC Shift Lead to support our planned MODES III team supporting Military Community and Family Policy (MC&FP). This role supports IT, Cybersecurity, and Data Operations ? Core Operations and helps deliver mission-focused outcomes for service members, families, and related stakeholders. Supports assigned PWS task area; provides subject matter expertise, operational execution, and measurable performance reporting aligned to task objectives. This position is contingent upon contract award.

Key Responsibilities

• Lead a security monitoring shift supporting continuous operations and alert handling.
• Supervise monitoring workflow, triage priorities, and escalation discipline across the shift.
• Coordinate with incident response and engineering teams during significant events.
• Maintain situational awareness, shift turnover quality, and reporting accuracy.

Basic Qualifications

• Bachelor?s degree in a relevant discipline or equivalent professional experience.
• Experience supporting operational or technical environments with shift-based or on-call expectations.
• Ability to satisfy applicable Government personnel security requirements for the assigned role. For IT and cybersecurity workforce positions, applicable DoD 8140 training and certification requirements will apply upon award.
• Strong communication, teamwork, and documentation skills in a mission-focused delivery environment.

Preferred Qualifications

• Experience with monitoring, alert triage, escalation, incident handling, and shift-based cyber operations.
• Familiarity with security logging, threat detection, response coordination, and post-incident reporting.
• Experience operating in a disciplined, metrics-driven environment with defined service levels.

Work Setting

This role is expected to support work in the Alexandria, Virginia area, with on-site support at the DoD Mark Center or other customer-approved locations as required. Expected schedule includes 24/7/365 shift support, including nights, weekends, and holidays as required.