Orlando International Airport
Orlando, Florida
Social Media Care Specialist
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The Social Media Care Specialist supports Orlando International Airport’s online presence by monitoring activity, engaging with users, and delivering customer service across all social media channels. This role helps maintain the organization’s image by fostering positive interactions and ensuring timely, consistent responses. The ideal candidate has foundational knowledge of social media engagement along with customer service experience. The position also includes maintaining accurate records for data tracking, reporting, and analysis.