Social Media Coordinator (Bilingual KOR/ENG)

Responsibilities but not limited to:

• TikTok Focus: creating, filming, and editing short form videos (Reels/TikToks) that align with current trends
• Channel Management: Assist in managing H Mart's official social media channels, including Instagram, YouTube, Facebook, and other platforms
• Content Creation: Create and post engaging content including images, videos, and copy, ensuring it aligns with our brand identity
• Collaboration: Participate in Weekly Design Team meetings to brainstorm and develop content ideas, and coordinate with the production team for food-related shoots
• Community Management: Respond to customer inquiries and comments on all platforms to maintain a positive brand image
• Events & Campaigns: Assist in planning and executing social media-related events and promotional campaigns
• Trend Research: Conduct research for content ideas and stay up to date on the latest social media trends
• Analytics: Help monitor brand reputation and track social media performance metrics

Qualifications / Skills:

• 1+ years of experience in social media marketing or relevant internship experience
• Must be bilingual (Fluent in both Korean & English)
• Strong understanding of TikTok trends and editing tools (CapCut, etc.)
• Familiarity with platforms such as Instagram, TikTok, Twitter, Facebook, YouTube
• Hands-on experience with scheduling tools (Later, Sprout Social)
• Working knowledge of Microsoft Office and Adobe Suite (Photoshop, Premiere, or Canva)
• Highly organized, detail-oriented, and able to multitask in a fast-paced environment
• A "TikTok Native" who loves creating and watching short-form content preferred
• Creative, active, and outgoing personality
• Strong interest in cooking or food culture is a big plus

Benefits:

• Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy
• 401 (k) Retirement Plan with up to 5% match per company policy
• Life Insurance and AD&D (Accidental death & Dismemberment) per company policy
• BTA Insurance (Business Travel Accident Coverage)
• Company provided lunch
• Paid-time off (PTO) and Paid Holidays per company policy
• Celebration & Condolence Benefits per company policy
• Employee Discount Program (5%)
• Holiday Gift certificates per company policy
• FSA (Flexible Spending Account) per company policy
• DCFSA (Dependent Child Care Spending Account) per company policy

Hourly Rate

• $25 ~ 28/hr

Work Hours:

• MON-FRI, 9:00am to 6:00pm