Social Media Specialist

What you can expect

You'll create engaging social content that drives brand awareness and community growth across Zoom's social channels. You'll collaborate with cross-functional teams to develop and execute content strategies aligned with business goals. You'll make an impact by building authentic connections with audiences and translating social trends into measurable engagement.

About the Team

We unify brand marketing, partnerships, events, social media, and paid media into one cohesive strategy. Our team collaborates cross-functionally to drive awareness, adoption, and retention across the Zoom portfolio. We focus relentlessly on outcomes and business impact throughout the customer lifecycle.

Responsibilities

• Managing content calendars and scheduling posts across all platforms while coordinating with team members to maintain consistent publishing frequency

• Creating engaging written and visual content that aligns with brand voice using design and video editing tools

• Monitoring social channels for brand mentions and emerging trends, engaging audiences in a timely and authentic manner

• Tracking performance metrics and preparing monthly reports that inform content strategy and demonstrate business impact

• Collaborating with marketing team members on campaigns and identifying cultural moments for content opportunities

What we’re looking for

• Demonstrate 0-2 years of professional social media experience through internships, student organizations, or personal projects

• Apply knowledge of major social media platforms, their best practices, and optimal posting strategies

• Create visual content using design tools such as Canva, Figma, or similar platforms

• Edit photo and video content using tools like Capcut or similar video editing software

• Write clear, engaging copy with strong attention to detail and brand voice consistency

• Use social media management tools, with Sprout Social experience preferred

• Leverage AI creation tools and write effective prompts for content generation

• Hold a Bachelor's degree in Marketing, Communications, Public Relations, Journalism, or related field,

  or equivalent practical experience

Salary Range or On Target Earnings:

Minimum:

$64,300.00

Maximum:

$128,600.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

04/13/26

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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