Social Service Analyst 1-3
Job details
- Location
- Amite, Louisiana
- Work type
- Onsite
- Posted
- yesterday
- Apply on
- governmentjobs.com
About this role
About the Department
Department MISSION
DCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters.
Department VISION
We care for the well-being and safety of Louisiana's people.
Department VALUES
Treating all people with dignity, compassion and respect, while providing services with integrity.
We're looking for a Social Services Analyst 1/2/3 to work in our Tangipahoa Parish Child Support Enforcement office in Amite, LA.Child Support Enforcement is a program that works with parents to provide emotional, financial, and medical support for their child or children. DCFS offers parent locator and paternity establishment services, as well as assistance to establish and enforce child support orders and collection and distribution of child support payments. This position assists in ensuring non-custodial parents fulfill their obligations to provide financial and medical support for their child/children.
AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:
- SELECTED CORE COMPETENCIES:
- Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
- Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
- Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
- SELECTED PREFERRED COMPETENCIES:
- Acting Decisively: The ability to make timely, confident decisions using sound reason.
- Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
- Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.
- Working with Financial Information: The ability to interpret financial data, manage financial approvals, and ensure compliance to support informed decisions and promote transparency.
Position Duties
Three years of experience in social services; OR
Six years of full-time experience in any field; OR
A bachelor's degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Minimum Qualifications
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Other Qualifications
- Initiates and executes legal processes including interviewing clients, relatives, landlords and other persons to gather information on location of absent parents.
- Research files, directories, Office of Motor Vehicle records, property records and other resources in order to find leads on whereabouts of parents.
- Explain legal requirements, calculate support payments, determine appropriate legal action and meet with parents to obtain paternity, child support and medical support.
- Prepare affidavits and financial audits and initiate legal actions such as subpoenas, petitions and orders.
- Attend court in one or more districts.
- Perform a high volume of case work for a demanding public in need of services.
- Performs other duties as assigned.
Position-Specific Details:
Work Location: This vacancy is located in the Tangipahoa Parish Child Support Enforcement office in Tangipahoa, LA.
Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.
Career Progression: This position participates in a Career Progression Group (CPG) and may be filled as a Social Services Analyst 1, 2, or 3. The level at which the vacancy is filled will be determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.
- Social Services Analyst 1 - SER: $16.42 hourly (Pay Level SS-410)
- Social Services Analyst 2 - SER: $17.56 hourly (Pay Level SS-411)
- Social Service Analyst 3 - SER: $21.27 hourly (Pay Level SS-413)
The actual starting salary depends on the education and experience of the selected applicant.
IRS Publication 1075 mandates that any government employee, contractor, or volunteer requiring access to Federal Tax Information (FTI) must successfully pass a stringent background investigation before access is granted.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy contact:
Shelby Young
DCFS Human Resources
shelby.young.[email protected]
Benefits
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
Supplemental Questions
- I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
- I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
- I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
- I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.
- I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.
- I try to weigh options but struggle when there’s uncertainty, competing priorities, or unclear outcomes.
- I make timely, well-reasoned decisions by using available information, context, and trade-offs.
- I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.
- I miss deadlines, struggle to prioritize, and don’t use tools to manage my time.
- I complete some tasks but need reminders or get distracted by low-priority activities.
- I plan and complete work on time using tools and strategies to stay focused and on track.
- I balance competing demands, adapt to shifting priorities, and model strong time habits under pressure.
Required Question
Agency Information
EmployerState of LouisianaAddress 1201 N 3rd StBaton Rouge, Louisiana, 70802 Phone(866) 783-5462
Website http://agency.governmentjobs.com/louisiana/default.cfm
About State of Louisiana
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