Spa Manager
Job details
- Location
- Novi, Michigan
- Work type
- Onsite
- Compensation
- $50,000 - $65,000/yr
- Posted
- 1 week ago
- Apply on
- handandstonecareers.careerplug.com
About this role
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
Company: Hand & Stone Massage and Facial Spa Novi
Location: 47460 Grand River Ave, Novi MI 48374
You understand how to coach and motivate your spa team to educate and delight clients, encouraging them to join our Lifestyle Program.
You know how to drive revenue through strategic scheduling, marketing initiatives, service upgrades, and retail opportunities.
You are passionate about building and developing a team of talented spa professionals who provide outstanding service.
You measure and deliver results, create a strong membership base, and ensure a consistently exceptional client experience while maintaining smooth daily operations.
- 2–3 years of management experience in the salon, spa, retail, or hospitality industry
- Strong leadership, sales, and customer service skills
- Flexible schedule availability, including nights and one weekend day
- Ability to promote the benefits of massage and skincare services
- Experience motivating teams to achieve performance goals
- Excellent communication and organizational skills
- Ability to thrive in a fast-paced environment
- Oversee daily spa operations and staff performance
- Drive membership sales and client retention
- Recruit, train, coach, and develop spa associates
- Monitor scheduling, productivity, and revenue goals
- Deliver exceptional customer service and resolve client concerns
- Ensure compliance with company standards and operational procedures
- Foster a positive, professional, and team-oriented culture
- Competitive salary plus bonus opportunities
- Employee discounts on spa services and retail products
- Career growth and advancement opportunities
- Supportive and wellness-focused work environment
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.