Specialist Player Lounge- Full Time ,Harbor Club (Harrah's Atlantic City)

Immediately greets and seats guests with a smile and initiates the execution of the “great service experience”.  Responsible for seating and rotating lines while recognizing and developing rapport with our VIP’s.  Responsible for the accuracy of forecasted waiting times.  Performs “satisfaction checks” when not seating guests.  Coordinates the duties performed by the Dining Area Attendants to serve fast and efficient turnaround of tables.  Demonstrates excellent customer service skills and ability to market the outlet.  Entertains guests and creates a fun-filled environment by circulating throughout public areas of the facility as assigned.  Maintains knowledge of all menu items and other pertinent information regarding the Seven Stars Lounge and Diamond Club.  Will be responsible to approve or deny admittance to the Seven Stars and Diamond Clubs for additional guests of Club members through comp issuance.  Promotes Harrah’s and acts in a professional and courteous manner.  Exhibits a positive, outgoing personality.  Performs “station” and “side work” checks.  On occasion, may perform non-union restaurant duties assigned.

High school diploma or equivalent.  Entertainment background or restaurant experience a plus.   Outstanding public relations skills and outgoing personality.  Knowledge of MICROS system preferred.  Appropriate training on CMS system. NJ CER LICENSE REQUIRED